Subscribe to Diagnostic Network

All plans include a 7-day trial. No credit card is required.*
Monthly
$1999 Save 8.7% Annually
PLUS Coupon for 3 Months Free T-Shirt, Screwdriver, & Sticker
Annual Package
$219 Save 8.7% Annually
PLUS Coupon for 3 Months Free T-Shirt, Screwdriver, & Sticker

* We do not require a credit card to start the trial. However, a credit card will be required to continue service once the trial is finished. You can update your credit card on this page at any time in the future. You'll be able to cancel your trial from this page at any time prior to its end.

Frequently Asked Questions

Thank you for your interest in subscribing to Diagnostic Network.

  • How do monthly subscriptions work?

    Once the subscription is started, after the free trial period, we will charge you for your first month. Future charges will occur each month thereafter unless you cancel your membership before the end of the period. You'll receive a receipt via email each month when payment occurs.

  • How do annual subscriptions work?

    Once the subscription is started, after the free trial period, we will charge you for your first year at the discounted price. Future charges will occur each year thereafter unless you cancel your membership before the end of the period. You'll receive a receipt via email each year when payment occurs.

    Annual Package. Once your first annual subscription payment is made, you will receive a coupon good for 3 months of service for free, which you can apply to your own account, or give to a colleague. Plus, you will receive a t-shirt, pocket screwdriver, and bumper sticker featuring the Diagnostic Network logo.

  • Can I cancel at any time?

    Yes. If you cancel your membership on this page before the end of your current billing period, you will not be charged. We do not issue refunds — instead, your membership will be canceled automatically once your current billing period has ended. If you change your mind before your current billing period ends, just return to this page to stop your membership cancellation.

  • Is there a discount on annual subscriptions?

    Yes. An annual subscription provides the equivalent of 12 months for the price of 11, a savings of 8.7% over the monthly subscription plan. In addition, when you start an annual subscription, we'll provide you with a 3-month free coupon that you can apply to your account, or give to a colleague. We'll also send you a Diagnostic Network t-shirt, pocket screwdriver and bumper sticker.

  • Is there a free membership option?

    No, beyond the initial trial period, a paid subscription is required to be a member. Our belief is that if you aren’t paying for a product, you are the product. People are starting to learn that "free" services like Facebook have hidden costs — user privacy being one of them.

    Paying for a service makes you a stakeholder, giving you influence into future development, and aligns your interests with ours. We feel this is a healthy dynamic to sustain a community like Diagnostic Network.

  • Why pay for this when Facebook and Google are free?

    Unlike those services, we offer a professional environment featuring vehicle-centric discussions with proper vehicle identification, symptom, and diagnostic information, with search capabilities tailored to our industry, and a low signal-to-noise ratio.

    Your up/down message ratings influence the level of discourse, encouraging participants to start good discussions, and to participate in a civil fashion. We have opened bi-directional communication channels with diagnostic tool companies and other industry partners, and are working to enable influence into the products, services, and training entering the marketplace.

  • What happens if my card expires or the renewal charge fails?

    Our system will attempt to charge your card up to 4 times in a 5-day period, before your subscription is canceled. We provide a 30-hour grace period before we inhibit access to the site. If a card expires, banks will usually provide us with the new card information automatically, but if not, you'll receive an email if we are unable to process your subscription payment.

  • How is this different from                     ?

    We invite you to start a subscription with a free 7-day trial, and find out for yourself. If you don't like what you see, you can cancel your membership before the trial ends, and your card will not be charged.