VOLVO keycodes not working with any browser

Tim Mobile Technician Washington Posted   Latest  
Unsolved
NASTF
1991 Volvo 940 T 2.3L (8 B230FT) 4-spd (AW70) — YV1JA8750M2000991
P0780 — Shift Error
Crank / No Start

Hello, have been trying the volvo bookstore site for a couple days and when I try and pull a code, I input all my data and then submit, then the screen goes blank.. Sent an email to there support, but have not received an answer. anyone know if site is down?? When I call the NASTF …, all I get is a short message, good bye..

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Larry Owner/Technician
California
Larry
   

it wasnt obvious to me at first, so Im sorry to ask this, but when you put in the password, are you putting in your volvotechinfo credential or your authy 2 factor credential? and at the nastf page does it show you have a lock out for any reason?

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Tim Mobile Technician
Washington
Tim
 

Yes, I am putting in my authy Rolling pin code

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Larry Owner/Technician
California
Larry
 

You probably have already tried different browsers? did you rewind time and try explorer 10 or 11? Im sure its that their (cough purposefully cough) difficult site just isnt working, but worth a shot at an older browser if you already havent

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Donny Manager
Colorado
Donny
 

Tim, Delete that phone number. That was only used for a campaign in 2018. Still can't get some automakers to update it on their sites or VSPs to forget it. The phone number is on the NASTF website. … That said, I think you are better to file an SIR. I will send this post to our Volvo contact in the meantime.

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Donny Manager
Colorado
Donny
 

Our technical contact t Volvo is looking into this.

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Donny Manager
Colorado
Donny
 

The Volvo guys say they only have that type of data back to 1994 In the book store.

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Tim Mobile Technician
Washington
Tim
 

Thanks Donny, I kinda figured that was the case, but it would be nice if the site would tell you that instead of just going blank… OH well, time to start pulling things apart…

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