What repair are you unable to perform?
Any and all services related to SDRM
What information are you having trouble obtaining?
Cannot log in to SDRM. States password incorrect. Password is actually correct. Sent “forgot password” request. No response.
What steps have you taken to obtain the information you need?
Opened ticket using service link on NASTF site. No response.
(Optional) Any other comments or concerns?
User e-mail: …
Hi Jeff, FWIW, I just logged into my SDRM account with no issues. This might be worth a short, clear your browser’s cache along with cookies related to NASTF and try again. Perhaps someone else will chime in with other suggestions as well. Good luck.
They have locked your account probably. Check your spam folder for emails from them and give them a call tomorrow. Same thing happened to me awhile ago and I just had to go over and clarify some d1's with them.