GM Programming

John Owner Medford, New York Posted   Latest  

DN members,

I am trying to gauge interest on desire to get yearly programming subscriptions back. As most know GM has done away with yearly programming subscriptions. Now it is a $40.00 per VIN. Yearly programming subscriptions are still available however to Fleet customers and Canadian customers. When GM implemented this change I fought hard to get it out to the industry and tried to block this change but it fell on deaf ears unfortunately.

I am thinking that maybe we could get it back for VSP (Vehicle Security Professionals) since we have proved we are accountable.

Please let me know your thoughts and whether you are a VSP. Either you can use this forum or message me privately. With this feedback I am hoping we can make some strides. Thanks.

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Bob Owner/Technician
East Longmeadow, Massachusetts
Bob Default
   

John, I support the idea 100% Frankly, I think we should get some preferential treatment for playing by the rules and jumping through all the hoops. I say keep the 40/vin for those that program infrequently but give the vsp's the yearly option.

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John Owner
Medford, New York
John Default
 

Bob, That is exactly my mindset. Thanks!

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Bill Technician
Rosetown, Saskatchewan
Bill Default
 

I have decided to take the amount of programs per year performed and make sure that amount is covered (with profit), and spread it as a cost of my holistic service amongst all my customers within my labor rate. I can't compete on the same level with an "in shop" service if I need to charge a significant amount more than dealer for the same service. It works well for my situation. Basically I

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Lane Mobile Technician
Louisville, Kentucky
Lane Default
 

You know my stance on this, I support it 100% as well. Anything I can to do help, let me know. Thanks for your efforts!

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John Owner
Medford, New York
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Lane, Thank you. I always know I can count on your support.

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Anthony Technical Support Specialist
Kirkwood, Pennsylvania
Anthony Default
 

Hi John: Just a point of clarification. The pricing is $40/VIN for 24 months BUT is based upon the number of programmable modules in the vehicle. If a 2014 Yukon has 10 programmable modules, you get 10 programming events. A 1996 S10 with 1 programmable module gets 1 programming events. Gee, I wonder how a second programming being needed because of a defective PCM purchased from the dealership

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John Owner
Medford, New York
John Default
 

Anthony, I am fully aware of this issue. Even more reasons to get yearly programming subscriptions back with responsible professional technicians.

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Rick Diagnostician
The Woodlands, Texas
Rick Default
 

Anthony, They are giving the shop a promo code for the replacement PCM reflash when they are asked. They don't care what it costs the shop to get it done.

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Anthony Technical Support Specialist
Kirkwood, Pennsylvania
Anthony Default
 

Hi Rick: Interesting, I'll keep that in mind. It's only a matter of time before I am exposed to it. Thanks for the feedback. Guido

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Jaime Diagnostician
Ocala, Florida
Jaime Default
 

Hi Rick, Are ACDelco suppliers providing the shops who purchase a module through their store the "they" to whom you are referring? If so, it would be too bad for the shops that must buy from a dealer (not stocked module in a ACDelco store for instance). Certainly could change things for shops buying used parts. Yes, I know. Doesn't apply to Global A vehicles.

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Rick Diagnostician
The Woodlands, Texas
Rick Default
 

Actually the part was supplied by a dealer.

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Michael Diagnostician
Elmwood Park, Illinois
Michael Default
 

It would be great to get the yearly scripts back. I think overall the yearly is better not only for us professionals but the customers we serve.

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Bob Owner
Baldwinsville, New York
Bob Default
 

I‘m all for the yearly scripts too. Winds of change are already in the air, in case you haven‘t programmed this weekend. Who knows what else is coming? Beginning Jan 1, 2020, a lot of laptops will need to be replaced too.

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John Owner
Medford, New York
John Default
 

Bob, Very true. My phone was ringing constantly yesterday with people migrating to the new GM system. I helped out a couple guys.

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Lane Mobile Technician
Louisville, Kentucky
Lane Default
 

Hi Bob, you've peaked my interest with the laptops needing to be replaced in 2020 comment. If you could share a link(s), I try to stay ahead of the curve as much as I can. Don't want to be left in the dark come Jan. 1st. :) Thank you

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Bob Owner
Baldwinsville, New York
Bob Default
 

Lane, It would appear that the message as of last week (pre-migration) has changed. Atttached is the requirement. You can find that under the resources tab. Sorry for the confusion.

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Lane Mobile Technician
Louisville, Kentucky
Lane Default
 

No biggie, just wanted to make sure I wasn‘t missing something. I regularly check their system requirements. It’s only a matter of time before they go back to requiring a 500gb drive. Thanks again.

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Bob Owner
Baldwinsville, New York
Bob Default
 

And this is what was we saw last week, before the migration:

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Lane Mobile Technician
Louisville, Kentucky
Lane Default
 

Interesting, Thank you!

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Jaime Diagnostician
Ocala, Florida
Jaime Default
 

Remember, just because something isn't "SUPPORTED", doesn't mean it won't work. For years after they quit supporting Win XP Pro their software continued to work flawlessly when accessed with that non-supported O.S. "Not Supported" simply means their tech support folks will no longer assist a customer who is having problems who is still using that non-supported O.S./Hardware/Whatever.

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Chris Technician
Bryans Road, Maryland
Chris Default
 

I used windows 7 home version last night and it worked fine

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Anthony Technical Support Specialist
Kirkwood, Pennsylvania
Anthony Default
 

Hi Chris: A guy, who I used to with with, is fond of say that what he knew to be true yesterday was true, What he knows to be true today is true. It doesn't mean that it will be true again tomorrow. One of my counterparts needed to program a few GM vehicles today. So far, he had to reset his password 3 times today. He programmed one vehicle. Attempted to purchase another VIN and IE wouldn't

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Adrean Diagnostician
Bakersfield, California
Adrean Default
 

I been thinking about this recently .. maybe a way dn can help us fight for this

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John Owner
Medford, New York
John Default
 

Adrean, What I am hoping for is a strength in numbers scenario. When this policy was implemented by GM I suggested everyone that had yearly subs to call GM and express their displeasure professionally. I was told in the aftermath fewer than a dozen individuals called. If Scott is on board to help that would be great. I believe that if we present an united front professionally we might have a

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Scott Manager
Claremont, California
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I’m onboard! I’ve already forwarded this thread off to a colleague within GM.

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John Owner
Medford, New York
John Default
 

Scott, Thanks I appreciate the help. My plan was to gauge interest over the next couple of weeks. Compile who is on board. Put together something to discuss with GM in a professional matter and see what becomes of it. My feeling is if you are a VSP you have made the effort to be professional and to be accountable. If you want to have your colleague at GM contact me direct that is fine as well.

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David Owner/Technician
Ambler, Pennsylvania
David Default
 

I have access to the yearly all vin programming thru the PSC ac delco program​.​If any of you are an ac delco psc shop you can by the yearly all vin still.

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John Owner
Medford, New York
John Default
 

David, As I stated Fleet customers still have yearly access. You being a PSC qualifies you as such as well. But, for us that do not buy parts to satisfy the quota there is no way to "legally" have this privilege.

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Rick Technician
Dracut, Massachusetts
Rick Default
 

Hi John, It would be nice if we could collectively get together as a group and push for a fleet account, or something similar. I work in a stationary business, so we could program 5 GM vehicles a week. Or it may only be that many a month. It was just easier to pay for the year and be done.

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Jeff Owner/Technician
Memphis, Tennessee
Jeff Default
 

Between me and the guy that works for me, It is nothing for us to program up to 10 GM vehicles in any given week. Please bring back the yearly subscriptions. Any way we can help we will. We are a mobile Diagnostic and Programming service.

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John Owner
Medford, New York
John Default
 

Jeff, That is my business as well. It takes a tremendous toll on bottom line. To DN members, I will be compiling names and so forth over the coming weeks so I can have accurate numbers to present. I cannot say I can make it happen. But, all I can do is try. I cannot sit on my hands anymore. Thank you all for your support and keep the names coming.

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Chris Diagnostician
Lansdale, Pennsylvania
Chris Default
 

I'm not a VSP yet. Working on it. Anyway, 90% of my contractor customers are GM trucks. I'm all for yearly subscription for VSPs . So I'm with you.

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Bob Owner
Baldwinsville, New York
Bob Default
 

My understanding of the change last year was that it was due to some unscrupulous activity done by some of the large, remote-programming companies. If this is true, what would prevent them from repeating their deed? Also, I thought Donny S @ NASTF was working on this? Like I said, count me in. I’m on my last subscription, which ends at the end of the year.

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John Owner
Medford, New York
John Default
 

Bob, That is what I was told as well for the reasoning for this as well. I have talked to Donny on this and he has told me that he is no longer working on the GM subscription issue. He has said others have picked up that work but has failed to tell me who. Or, to give a timetable. Like I said I cannot sit and wait.

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Bob Owner
Baldwinsville, New York
Bob Default
 

Good for you!

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Justin Mobile Technician
Herriman, Utah
Justin Default
 

You can count on me. I agree with all the hoops we jump through including the nastf hoops, we deserve a better situation. When you aren’t a brick and mortar operation it definitely isn’t a fair playing field. I definitly feel that being a VSP should put us in a different category than than even the PSC brick and mortar shops.

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Mike Mobile Technician
Mount Pleasant, South Carolina
Mike Default
 

I support it! I think it would make sense for them to reinstate the yearly subs as it would encourage programming to be done by the people who frequently program that are less likely to call support.

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Matthew Mobile Technician
Bartlett, Illinois
Matthew Default
 

I understand why GM did what they did. The reality is a few ruined it for the rest of us. Aftermarket module availability has not helped either. I think that maybe a compromise is more realistic than going back to the way it was before. Maybe a yearly sub with a more reasonable per car fee, like $10. Or a yearly sub with a reasonable max before you pay per car. Maybe the sub could limit 1,000

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Brad Owner/Technician
Brookvale, Australia
Brad Default
 

John , I support your interest to obtain the yearly subscription back for SPS. I have been using the AC delco TDS subscription for years in Australia and found it most disappointing when they removed the yearly subscription. I use the service weekly and have been purchasing the VIN’a in lots of 3 Via credit card. I find at a waste of time to purchase in this fashion and it costs $58 AUS per Vin…

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Bill Owner/Technician
Jackson, Michigan
Bill Default
 

I support GM annual programming software 100% lets stick together and get it done

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Rick Diagnostician
The Woodlands, Texas
Rick Default
 

Just a heads up for those of you having trouble this morning. The GM support system is down at the e-business help desk so they are taking numbers and will get back to us sometime!!! Well Done GM!!

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Louie Instructor
Joliet, Illinois
Louie Default
 

I did not read all the responses. But you must not be aware of: if you have an AC Delco supplier and are an active account you still qualify for The Annual subscription of $1000.00 its attached to a GDS and WINtech with TIS for $1800.00 for all. We have had annual account with GM since 1996 and still do.

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Brian Owner
Parma, Ohio
Brian Default
 

Hello, I owned and operated a mobile business primarily programming for 6 1/2 years before merging with AsTech 9/2017, As of Jan 1 '19 I am on my own providing training. I am all for the annual subscription for GM. It stinks to not be able to demonstrate / train on multiple vehicles w/ out charging extra. Currently it seems as though they dont know ( more like they dont care) what they are

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Michael Owner/Technician
Holbrook, New York
Michael Default
 

I am interested in getting the yearly script back. Hoping that NASTF can stand behind us. I think that like you stated maybe only limit it to those who have done the requirements to become a VSP. Those of us that have done all hoop jumping and verified our accounts should get something for it. Just my 2 cents!

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Chris Owner/Technician
Martinsville, New Jersey
Chris Default
 

John, Count me in i’m A cap as well and totally agree that should count for something as far as seeing we are accountable and will suffer consequences if we are not. Anything I can do to assist lmk. On a side note logged and saw the new migration but have no access to what’s left of my subscription for programming? There’s no button for access your subscription anymore am I missing something?

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Anthony Technical Support Specialist
Kirkwood, Pennsylvania
Anthony Default
 

Hi Chris: There is a message after successfully completing the migration that it may take a few minutes for your scripts to show. I had too much fun today with many of my customers. Most of them had to request a password reset to log back in after the migration. HTH, Guido

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Richard Owner/Technician
Dallas, Texas
Richard Default
 

You can add me also. I have had a yearly subscription for over 10 years. I have a large customer that has over 1000 GM vehicles. They lose keys often and need programming. I program on average 60 times a year.

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Jaime Diagnostician
Ocala, Florida
Jaime Default
 

I thought I replied already. Count me in John!

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John Owner
Medford, New York
John Default
 

DN crew, Just to give you an update. I have compiled approximately 30 techs/shops that would like to see yearly subscriptions return to those of us that are not PSC, Fleet, or otherwise entitled customers. Most are current VSP members. I have used this forum and another to gauge interest. Please pass the word. The more people the better. Perhaps, we can make a difference. I will continue to

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Chris Diagnostician
Lansdale, Pennsylvania
Chris Default
   

John, As I am not yet a VSP I know my opinion has limited weight. I will however offer you any and all help or assistance you may want or need. If nothing else, I can write a long and complicated letter that may just achieve our goal (mainly they'll tire of reading and surrender. Anyone who has read any of my posts knows that brevity in written word is a virtue I lack. Seriously though…

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Mike Mobile Technician
Mount Pleasant, South Carolina
Mike Default
 

I think we need to come up with bullet points on why this is important to us and why GM should support making the change back. We also need to address why they switched in the first place which I think we all assume is because of companies like Drewtech and Astech. If that's the case than we need to find out from Donny if the VSP program would allow them to keep those companies or any other

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John Owner
Medford, New York
John Default
 

Mike, That is actually exactly what I was thinking. Like I said I will be compiling information and then come up with an action plan which I will share with all. Keep the support coming.

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Steve Diagnostician
Heath, Ohio
Steve Default
 

hi jr, i think acdelco tds need to at least provide a discounted yearly subscription for vsp professionals that subscribe to multiple programs per week. as i indicated on a previous entry, i am looking at at least several thousand dollars in increase over what my past yearly subscription was. what ever we can do. lets go for it

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John Owner
Medford, New York
John Default
 

DN crew, I have 29 names that would like to see GM bring back yearly programming subscriptions. Please keep the names coming in. Either via this thread or email me direct at …. I will begin drafting up some major points we would like to convey to GM to bolster our case. Any ideas please forward to me. I have delayed a little due to Vision and some other factors. Now lets

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Louie Instructor
Joliet, Illinois
Louie Default
 

Add me to the list. As for our shop we still have the annual fee. But we also offer on site programming for our community of shops and now with the email confirmation design we can only have one email registered with our account. This is a huge time consuming problem. Something needs to be done. L. … ATS

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Dustin Owner/Technician
Cleveland, Oklahoma
Dustin Default
 

Add me to the list.

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John Owner
Medford, New York
John Default
 

DN Members, Thank you for all your support on this matter. Waiting to hear some feedback from the powers that be. Just wanted to keep everyone up to date.

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Bob Technical Support Specialist
Grand Blanc, Michigan
Bob Default
 

All, I wanted to let the group in this thread know Scott reached out to make me aware of this thread. We appreciate the feedback and input from the field. We are listening and exploring other possible offerings. Keep the feedback coming. Thank you, Bob

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John Owner
Medford, New York
John Default
 

Bob, I appreciate you monitoring this thread and at least entertaining possibilities. I just received the latest flyer detailing GM perks. From my understanding there are no yearly programming subscriptions offered unless you purchase parts. That is a major issue with some of us that have been buying these subscriptions for years and using them responsibly without having to purchase parts. I

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Bill Owner/Technician
Jackson, Michigan
Bill Default
 

Very well put John! At this point I wonder what do we need to do to keep the ball rolling so to say? Will GM consider a subscription change for there programming service? If so let's talk about the necessary documents to achieve it. A VSP license certainly would ensure against abuse and that is what I understood the change happened for?

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John Owner
Medford, New York
John Default
 

Bill, Thank you for the compliment, I am hoping to keep the ball rolling. That is why I extended the invitation to Bob to contact me directly. I am hoping that this will bridge the gap between us in the aftermarket and the OE. Again, I am looking for a positive outcome that we can use as a benchmark for future correspondence between us and the OE's. I sit on an advisory board at a local

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John Owner
Medford, New York
John Default
 

Bob, I am hoping we can have some dialogue on this matter. It's been a couple of weeks. Please feel free to reach me at your earliest convenience. Thank you.

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Bill Owner/Technician
Jackson, Michigan
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John - have you heard anything in response to this thread/ subject from GM? I recently spoke with a GM area product specialist and inquired about this subject his response to me was "I haven’t heard anything about offering the annual subscription option to VSP license holders" I was really hopeful this group of professionals could make progress on this issue but it seems to be loosing

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John Owner
Medford, New York
John Default
 

Bill, I am still beating the drum on this actively. I was hoping Bob would reach out to me personally since he is monitoring this thread. But, unfortunately that hasn't happened. I am still hoping to have some dialogue with him. I have been told to be patient. But, I like to see timetables. When timetables are not established projects tend to lose steam. This is a corporate decision. I have

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Bob Owner/Technician
East Longmeadow, Massachusetts
Bob Default
 

Quote: "I have worked in the corporate sector and I can tell you change is like steering the Titanic." So what your saying is we're all doomed? Sorry, couldn't resist.

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John Owner
Medford, New York
John Default
 

Bob, Some days I feel like I hit an iceberg. Lol

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John Owner
Medford, New York
John Default
 

Bob, Still waiting. I know this was discussed at the ETI meeting.

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Brian Owner
Parma, Ohio
Brian Default
 

Yes change in the corporate world is slooowwwww.

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