JLR SDD legitimate software issue

Allan Owner Virginia Posted   Latest   Edited  

I have legit SDD and Pathfinder on a laptop that will not configure or program modules with SDD due to "Your browser does not support PAGMCP ActiveX controls". My laptop meets all the minimums EXCEPT it does not show as an "approved" JLR PC. It does everything else related to the software perfectly. If I search PAGMCP ActiveX controls all I get refers to general ActiveX. I have everything enabled. I find nothing about PAGMCP ActiveX. I've ran bootleg JLR IDS before on any old laptop so I know it's possible. This is the legit, genuine product bought and paid for. Waiting for a response from JLR but I expect not a supported laptop. I also have the legit interfaces from them. Not clones. Not J2534. Any ideas? This is a 2011 Range Rover Sport I need to program a key to and Autologic is worthless as usual. It was a running vehicle at a used car lot until the key was stolen. I can communicate with the KVM/RFA with every tool in the shop including Snap On, Autel and SDD but not Autologic. Edit, I have the LSID, I am logged into the LSID area of SDD. I am familiar with the process and software. I just have the activex issue. Also Autologic will not ID the vehicle by pulling the VIN with the flashers on unless I choose 2012. Either 11 or 12 it will not communicate with the KVM. Autel, Snap On and SDD all will ID the vehicle AND communicate with the KVM/RFA. Unfortunately Autogic is the only one that offers key programming unless I can get the O.E. to work. 

THANKS!

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David Owner/Technician
Pennsylvania
David Default
 

I know topix does not like ie,Chrome works better.I never ran into that fault running sdd.I bought my laptop thru bosch for jlr

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Allan Owner
Virginia
Allan Default
 

I will delete IE in the morning and make Chrome the default and see what happens. Thanks

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Peter Owner/Technician
California
Peter Default
 

U need a locksmith license in CA to program KVM or use Autologic. I've programmed a few KVMs and keys with Autologic.

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Allan Owner
Virginia
Allan Default
 

I’ve got that and logged in with it.

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Kabel Technician
Hawaii
Kabel Default
 

Did you try to program the key with the Autel? I did one recentry with no issue. I know it doesn’t fix your JLR SDD issue.

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Allan Owner
Virginia
Allan Default
 

I did not see the key program option on the Autel. There is no current working key. I will look again tomorrow

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Kabel Technician
Hawaii
Kabel Default
 

If I remember right the option was in the hot functions not under the diagnostics tab

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Eric Owner/Technician
Wisconsin
Eric Default
 

Just what you wanted to do this weekend I'm sure. Here is a link with too many things to try. Microsoft is trying to secure things and in the process makes some things not work any more. support​.​microsoft​.​com/en-us/help/909… I would only try the above if switching to a different browser doesn't work. Good luck.

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David Diagnostician
North Carolina
David Default
 

Hi Allan, Key Programmer like SKP 900 or Autek might surprise you.

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Matt Technician
Minnesota
Matt Default
 

Sorry in advance for not being more specific, but I recall having to go into internet options/security/custom level settings for IE and having to allow various active x parameters, net​.​framework and scripting options. IE is what I use for it, and I thought it was the only browser that worked with it.

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Anthony Technical Support Specialist
Pennsylvania
Anthony Default
   

Hi Matt: As far as I knew, IE was the only browser left using Active X. (That's one of the reasons that it is inherently insecure.) Security updates turned it off. If popup blocker is turned on (and/or Notifications is turned off), the message allowing circumvention will not display. I was surprised when Dave mentioned using Chrome. Guido

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Allan Owner
Virginia
Allan Update
 

I was told I needed to replace the KVM, still didn’t work using SDD. Autogic wouldn’t do i. Autel wouldn’t do it. But lets say a locksmith was able to get the key programmed.

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