Diagnostics for a new car dealer
I got called in to look at a no communication problem with the bcm. Theres nothing like being an independent mobile tech and doing diagnostic jobs for a new car dealer. …is getting it done! Who else does diags for dealers?
For sure Edwin always satisfying resolving the problems others cannot. Our Friday afternoon was one retail client and four diagnostic jobs for other shops.
They don't have field engineers to come out?
They recently ended the employment of many of them. Cost cutting. washingtonpost.com/business/2018…
Let's lay off the guys that can fix these overly complex systems the average guys cant so we have money to make them even more complex and complicated. These corporations make so much since.
It is about new-vehicle sales, and support is desired to be as low-cost as it possibly can be without severe negative impact on this. The correlation is much looser than is sane, because the majority of people who buy new vehicles lack sanity. If you don't believe it, consider the sales volume of new Jeep vehicles and the lack of repair support by FCA and dealers. Huge sales volume, horrendous…
Edwin definitely have run diagnostics for dealer (most often when it’s not their main car line). Because of my background and contacts at OEM I can sometimes get the answers quicker (because I have several field guys/gals on speed dial). For instance Dodge having problem with Cummins diesel I know who to call in Indiana who might have the answer. Some of my product development engineer contacts…
I remember about 12 years back i was sitting on the passenger seat of a 2007 BMW X5 with a BMW Engineer in the driver seat. I had asked him a question if he had seen this particular issue on a vehicle so new before. He said "New? I have seen this car for almost 3 years now. (in a strong german accent)". What you just said reminded me of that moment 12 years ago.
I had an insurance company tell me to look at a Honda at a Honda dealer ( not their body shop) They said it needed a drivers airbag. Connector under the drivers seat was disconnected. Printed out the Honda SI and handed it to the service writer with the bill. Dodge dealer called and said they had an airbag light their wiTech wouldn’t clear. After fixing the broken wire in the seat back mine…
Good for you Edwin! This is more common than you think!! I also get calls for ADAS to franchised dealers, for their vehicle line.
Hi Edwin We have a number of new car dealers we do work for. We are not mobile but they deliver the vehicles to us and pick them up when we're finished, They are considered to be right up there with our best customers because they understand the cost of diagnostic time and parts mark up.
What?! The dealers are having their vehicles diagnosed by an "alley mechanic"??? LoL!! Thats a term I learned about a few days ago. It was the derogatory term for independent mechanics that some new car dealers used in the the 60s. Great Job Edwin!
Im an alley mechanic? I guess thats better than a back alley mechanic...right Rudy?....lol
LoL Yeah! And I certainly didnt mean it as an insult,just pointing out their old line of thinking,which honestly,probably hasn't changed much in the last 40 years regarding independent techs.
Rudy...no offense taken...thought it was funny as hell.
Allan, your mobile diag/ programming business saved my shops butt a few times. I always had the other guy who worked for you come out, great guy that helped me out.