Diagnostics for a new car dealer

Edwin Mobile Technician Charleston, South Carolina Posted   Latest   Edited  
Discussion
Network Communications
2019 Chevrolet Traverse RS 2.0L (X LTG) 9-spd (9T65)

I got called in to look at a no communication problem with the bcm​.​ Theres nothing like being an independent mobile tech and doing diagnostic jobs for a new car dealer. …is getting it done! Who else does diags for dealers?

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Stacey Technician
Brantford, Ontario
Stacey Default
 

For sure Edwin always satisfying resolving the problems others cannot. Our Friday afternoon was one retail client and four diagnostic jobs for other shops.

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Nick Diagnostician
Affton, Missouri
Nick Default
 

They don't have field engineers to come out?

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Marlin Technician
Estacada, Oregon
Marlin Default
 

They recently ended the employment of many of them. Cost cutting. washingtonpost​.​com/business/2018…

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Nick Diagnostician
Affton, Missouri
Nick Default
 

Let's lay off the guys that can fix these overly complex systems the average guys cant so we have money to make them even more complex and complicated. These corporations make so much since.

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Marlin Technician
Estacada, Oregon
Marlin Default
 

It is about new-vehicle sales, and support is desired to be as low-cost as it possibly can be without severe negative impact on this. The correlation is much looser than is sane, because the majority of people who buy new vehicles lack sanity. If you don't believe it, consider the sales volume of new Jeep vehicles and the lack of repair support by FCA and dealers. Huge sales volume, horrendous…

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Mark Engineer
La Junta, Colorado
Mark Default
 

Edwin definitely have run diagnostics for dealer (most often when it’s not their main car line). Because of my background and contacts at OEM I can sometimes get the answers quicker (because I have several field guys/gals on speed dial). For instance Dodge having problem with Cummins diesel I know who to call in Indiana who might have the answer. Some of my product development engineer contacts…

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Nelson Manager
Huntington Beach, California
Nelson Default
   

I remember about 12 years back i was sitting on the passenger seat of a 2007 BMW X5 with a BMW Engineer in the driver seat. I had asked him a question if he had seen this particular issue on a vehicle so new before. He said "New? I have seen this car for almost 3 years now. (in a strong german accent)". What you just said reminded me of that moment 12 years ago.

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Allan Owner
Sterling, Virginia
Allan Default
 

I had an insurance company tell me to look at a Honda at a Honda dealer ( not their body shop) They said it needed a drivers airbag. Connector under the drivers seat was disconnected. Printed out the Honda SI and handed it to the service writer with the bill. Dodge dealer called and said they had an airbag light their wiTech wouldn’t clear. After fixing the broken wire in the seat back mine…

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Dean Owner
Albany, New York
Dean Default
 

Good for you Edwin! This is more common than you think!! I also get calls for ADAS to franchised dealers, for their vehicle line.

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James Owner/Technician
Pike, Pennsylvania
James Default
 

Hi Edwin We have a number of new car dealers we do work for. We are not mobile but they deliver the vehicles to us and pick them up when we're finished, They are considered to be right up there with our best customers because they understand the cost of diagnostic time and parts mark up.

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Rudy Technician
Montebello, California
Rudy Default
 

What?! The dealers are having their vehicles diagnosed by an "alley mechanic"??? LoL!! Thats a term I learned about a few days ago. It was the derogatory term for independent mechanics that some new car dealers used in the the 60s. Great Job Edwin!

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Edwin Mobile Technician
Charleston, South Carolina
Edwin Default
 

Im an alley mechanic? I guess thats better than a back alley mechanic...right Rudy?....lol

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Rudy Technician
Montebello, California
Rudy Default
   

LoL Yeah! And I certainly didnt mean it as an insult,just pointing out their old line of thinking,which honestly,probably hasn't changed much in the last 40 years regarding independent techs.

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Edwin Mobile Technician
Charleston, South Carolina
Edwin Default
 

Rudy...no offense taken...thought it was funny as hell.

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Thomas Technician
Manassas Park, Virginia
Thomas Default
   

Allan, your mobile diag/ programming business saved my shops butt a few times. I always had the other guy who worked for you come out, great guy that helped me out.

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David Owner
Metter, Georgia
David Default
 

Hi Edwin, are you doing mobile ADAS relearns?

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Edwin Mobile Technician
Charleston, South Carolina
Edwin Default
 

David..i have done a few. Just doing dynamic relearns.

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