PA Emission machine problem

Dennis Owner/Technician Danielsville, Pennsylvania Posted   Latest  

I am having problems with my machine not accessing the inspection network. I can do the network diagnostics on the machine and it says that it works, but if I try to do a data file refresh or an emission inspection, it will come up as not able to access the network.

It is not a network problem. My PC on the network works fine. I even tried a new wire plugged directly into the router with no change.

I am trying to contact the company that upgraded the machine not that long ago, and has done work on it in the past.

It is a Worldwide Environmental machine. Emission Supply in West Chester PA had done the work on it before. Their phone numbers dont work, and it looks like they dont have a website anymore.

I left a message with Worldwide directly with no response.

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Jim Mobile Technician
Southampton, Pennsylvania
Jim Default
 

Dennis, I know Tom at Emission supply, I have done some training for him. I will try to contact him and get back to you.

+1 Default Ð Bounty Awarded
John Owner/Technician
Mount Pleasant, Pennsylvania
John Default
 

Did you get your emission machine working if not the guy that works on mine for worldwide I can have him call you but I’ll need your number

0 Default Ð Bounty Awarded
Dennis Owner/Technician
Danielsville, Pennsylvania
Dennis Default
 

… Thanks!

0 Default Ð Bounty Awarded
John Owner/Technician
Mount Pleasant, Pennsylvania
John Default
 

OK I called and gave me your number let me know if he helped you or called you

0 Default Ð Bounty Awarded
Dennis Owner/Technician
Danielsville, Pennsylvania
Dennis Resolution
 

Thanks to all who replied. John Sandzimier gave me the phone number of the western PA technician (I am in eastern PA). He confirmed with I had thought. It was not an issue on my end. Eastern Worldwide technician did call me soon after that. It was a simple software fix. And he set up the remote access so that if it happens again, they can fix it remotely.

0 Resolution Ð Bounty Awarded