Radio Flashes 2 or 10 seconds
I had 2016 Honda Civic come in, with the complain of a flashing radio. i found a service bulletin(19-101) on it . it says to download the Honda Firmware Downloader and install the software, but upon doing so, i get a user type not authorized error. i was wondering if any one else has ran into this issue? is there another way to flash the radio? i attached the service bulletin and screen shot of the error.
I found the right piece of software it was a different version. i will update if this fixes customers issue.