USB radio update

Caleb Technician Mishawaka, Indiana Posted   Latest   Edited  
Question
Electrical
Infotainment
2014 Dodge Durango Citadel 3.6L (G ERB) 8-spd (8HP70)

I have a question. After this car does a complete power down(at least 1 hour) the next key on cycle the radio/nav screen will not illuminate and the radio will not power up until about 5 minutes later. After that you can cycle the ignition multiple times and the radio powers up immediately. Then let sit for a power down and it happens again. There are no codes. There are multiple TSBs for USB flash updates for the radio. The TSBs say to use Dealer Connect to obtain the files. My question : is it possible to buy a subscription and obtain these files via TechAuthority or is this DealerConnect only? Also is it possible to have a DealerConnect login and not be an FCA dealer? Im at a GM dealer and do USB updates all the time. I understand GM is not FCA but I am familiar with the USB flash idea and process. Thanks guys.

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Michael Mobile Technician
Clinton, Utah
Michael Default
 

There are some consumer available USB updates available online. I have updated Chrysler radios with it before. It is PITA to do as you have to follow the instructions exactly. This may be an option. If you really need the Dealer Connect access, AE Tools has a way to get these files. They charge a fee for access but it keeps you from visiting the dealer.

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Michael Mobile Technician
Clinton, Utah
Michael Default
 

Driveuconnect​.​com/support/softwa…

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Caleb Technician
Mishawaka, Indiana
Caleb Default
 

Thanks so Michael. Thats exactly what Im looking for!

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Caleb Technician
Mishawaka, Indiana
Caleb Default
 

okay thanks Michael. I ran the VIN and it says we are already up to date. I assume this only for USB updates for the entertainment system correct?

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Michael Mobile Technician
Clinton, Utah
Michael Default
 

It is for the entertainment system. Usually used to correct bugs. I thought it would be worth a try.

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Caleb Technician
Mishawaka, Indiana
Caleb Default
 

Cool, yes the info you provided was all I needed to at least let them know that its up to date and needs further diag. I actually do have a U0140 lost comm with BCM, a U0147 lost comm with Telematics an a U0184 lost comm with radio all history. If I clear them they do come back after a long power down while the radio is inop. During a health report when the radio is black it will wake up when…

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