Autel Maxisys VIN Decode Failure

Benton Technician Kansas Posted   Latest  
Unsolved
Autonomous Vehicles
Collision
2018 Mazda CX-5 Grand Touring 2.5L (L) 6-spd (FW6AX-EL)

I'm trying to perform a BSM calibration on a 2018 Mazda CX-5 Grand Touring AWD but my Maxisys tablet fails to decode the VIN. I'm using the Maxiflash Elite VCI

I tried manual selection but there are a lot of options and I can't find any build data on the vehicle. 

Autel tech support was unsuccessful, everything is updated.

I don't do enough Mazda work to justify an IDS subscription...

Any advice? Is there somewhere I can find the build data from the VIN and do a manual selection?

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Rudy Technician
California
Rudy Default
   

My advice is to boot it. If Autel is all you have for this type of work,and its not working,what else can you do? Very few aftermarket scanners support vehicles 3 years old or newer. As good as Autel is,it isn't good enough to be a primary tool,especially for programming. If you are going to be an all makes,all model shop,invest in a good J2534 tool. We use the Cardaq-M. Subs to almost all…

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Benton Technician
Kansas
Benton Default
 

I appreciate the info, but I'm not reprogramming anything. It's a calibration for the blind spot monitor after a collision. I did the exact same thing on another 2018 CX-5 last week and had no issues. I was under the assumption that the 3 day sub was only for reprogramming.

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Rudy Technician
California
Rudy Default
 

Hmmmmm,well you mentioned the use of a subscription,so I thought it relevant. I dont know what to tell you. If your tool worked last week and now its not, it certainly sounds like a tooling error. My advice on using Autel still stands......

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Chris Technical Support Specialist
New York
Chris Default
 

2018 and up Mazdas use MDFSA which happens to be full function diagnostic software under the same subscription as used for programming. This is compatible with a J2534 tool.

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Benton Technician
Kansas
Benton Default
 

Thank you!! That's good to know, the Mazda service info website does not make that very clear!

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Rudy Technician
California
Rudy Default
   

I couldnt find that info on Mazdas website. Since we use the Cardaq pass thru, I defer to the Drewtech website,which says it cant do diagnostics. Do you think that information is incorrect or dated maybe? drewtech​.​com/technician/ind…

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Benjamin Diagnostician
Tennessee
Benjamin Default
   

Their R2R software MDFSA (from what I understand only covers the 2018 model year) gives you full diag capabilities. 2019 and up goes to their cloud system just as Ford has done and also gives you full diag capabilities which also meets their R2R requirements. I have not had the privilege of using either yet so take that for what it is.

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Chris Technical Support Specialist
New York
Chris Default
 

From what I READ the Cloud based diagnostics only apply to the Mazda3.

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Benton Technician
Kansas
Benton Default
 

I downloaded MDFSA and bought a 72 hour subscription, the radar test function worked great with my Autel pass thru. It's only for 2018+ vehicles, so the DrewTech website may be outdated.

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Luis Technician
California
Luis Default
 

Buy the ids/Mazda subscription for the day you don’t have to purchase whole year most manufactures offer 3 day short term subscription. I wouldn’t trust Autel to do any reprogramming on any car

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Ed Service Manager
New Mexico
Ed Default
 

You might try Dataone software, I believe they have vin decoding with build data for mazda.

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Benjamin Diagnostician
Tennessee
Benjamin Default
   

I know ADAS calibrations are still scary for a lot of people, but the longer I have been around it, it really is not as scary as it seems (as long as they are done properly!!). I am slowly aquiring a collection of OE targets and calibration equipment myself. with that being said I still use my Autel many times to calibrate. If I were you, I would build the car manually with your Autel. many…

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Benton Technician
Kansas
Benton Default
 

I couldn't agree more! This is the first time my Autel stuff couldn't calibrate a vehicle. I tried to build the vehicle manually but it was giving me so many options. One was called "project code" and it had about 15 different options like 10 MZ, 11 MZ, etc. It also only gave me the year option of 2012 or Other. The weirdest thing is that I did a BSM calibration just last week on another 2018…

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Bob Owner
New York
Bob Default
 

I've had trouble with Autel's reflector on Mazda BSM and forward radar, so I bought Mazda's OE one. How has your experience with Autel's reflector on these been? Mazda's reflector in much smaller than the Autel one. Honda's reflector worked in Autel's place until I got the Mazda one.

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Benton Technician
Kansas
Benton Default
 

It worked well on this one. One thing I noticed in the Autel instructions vs Mazda SI is that Mazda measures (with a plumb bob) to the bottom, outer tip of the reflector, which was different than the Autel instructions. I also manually measure the height and don't rely on the measuring scale on the Autel reflector stand. I'm not sure how much of a difference it all makes since Mazda's very…

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Bob Owner
New York
Bob Default
 

Regarding the Doppler, do you feel that it's an either/or? That is, some Mazda BSM's will only calibrate using Doppler, while other only with the reflector?

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Benton Technician
Kansas
Benton Default
 

Maybe someone with more Mazda experience can verify this – I think the reflector method is just a check of the beam axis but the Doppler box changes the beam axis. Just a guess, though. Someone please correct me if I'm wrong!

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Jack Technical Support Specialist
Florida
Jack Default
 

No on some Mazda make year model your only can use the Doppler on some Mazda so you can use either the reflector or the Doppler However you use different placement and measurements . The Blindspot Raiders are set add a specific angle vertically and horizontally in relation to the straight-line of the vehicle the placement of the target must be centered , The triangle reflector bounces back radar…

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