Global A. Used or Not Used

Caleb Technician Mishawaka, Indiana Posted   Latest   Edited  
Question
Infotainment
Programming
2016 Chevrolet Cruze Limited Eco 1.4L (B LUV) 6-spd (6T40)
Radio Display Says Locked

I have a 2016 Chevrolet Cruze Limited( the Limited is for the … body style). The radio screen displays" LOCKED". There are no codes and the radio is too the latest calibration. GM has a TSB# 16-NA-290 addressing this issue for this year and this RPO radio. Its an internal radio concern and needs a new radio. My question is this. The customer is a used car dealer. They are freaking out about the new radio price. My service advisor wants to put in a used radio. Im saying it wont work because the car is Global A. Then my advisor asks " well then why does the junk yard sell it"? My response is because they dont know or care. Anyway, what is you guys experience? Im saying it wont work. But would like some other input. I did find this post on here from 6months ago. Maybe I can try a VCI??diag​.​net/msg/m4i9qudr24…

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David Technical Support Specialist
Ann Arbor, Michigan
David Default
 

In our experience, Used global modules are a no go. New is best answer to get this car out the door. VIN is hard written in these modules.

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Bill Owner/Technician
Jackson, Michigan
Bill Default
 

Caleb, used modules are not possible on global A GM vehicles using factory tooling..... Some hackers have found there way around i believe but for 99% of us the answer is no...

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Joseph Technician
Lexington, South Carolina
Joseph Default
 

Caleb, I would play this one by the book. We all know who's fault it's going to be if it doesn't. The customer bugging out over the cost would be my first red flag on how they would behave if something did go wrong. Now to muck up the waters, and I can't speak for other guys, but I seem to be getting away with it. Mainly Tcms and radios. There is only two shops that I trust enough to try it…

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Caleb Technician
Mishawaka, Indiana
Caleb Default
 

Lol yes we have installed plenty of used global A TECHMs with good results. That's the only reason I haven't put my foot down an said new only!

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Jeff Owner/Technician
Flesherton, Ontario
Jeff Default
 

Will not work . Needs to be new

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Michael Mobile Technician
Clinton, Utah
Michael Default
 

Global A is something I have been working on for a while now. There are repair shops that have figured out how to correct the VIN in the radios, so it is possible. I hope to have a solution soon. It is not cool that GM and others have made these parts throw away. What happened to conservation? I have found a solution for Global A ECUs and TCMs. I have not tried it yet but am exited about it.

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Brian Owner
Parma, Ohio
Brian Default
 

I have done a few used ECM many TCM's , I have also had few failures ,so I do not have it down to a science. No luck on the radios or BCM's

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Martin Instructor
Burnaby, British Columbia
Martin Default
 

Hi Caleb. For all of the maybe, ifs and possibilities and time involved, I doubt that its worth the hassle getting involved for a Global A vehicle. There are guys such as Kevin Suttorp who may be able to do this. However, what if the used radio doesn't function properly or subsequently fails? Whose baby is it then? My recommendation is KISS. Replace the radio with a new correct part # and…

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Caleb Technician
Mishawaka, Indiana
Caleb Update
 

Thanks everyone for the replys. My service advisor read all responses and he knows the risks. If we do go with a used radio and it does have a problem it will not fall back on me. My service advisors and managers are very good and understand us technicians. Everything is now in the hands of the advisor. I will post when we have a solution.

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Oscar Diagnostician
Lorton , Virginia
Oscar Default
 

Caleb, I have gone to program used radios for A Global GM cars with no luck, but I have been able to program used TCM, and have work fine. What I have noticed is that the VIN number stays from the donor vehicle, I have not figured out how to re-write the vin back in to the used module. Radio and BCM, I have not had any luck

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Brian Owner
Parma, Ohio
Brian Default
 

Just to keep track I had success with a used ecm 2014 Silverado 5.3 today.

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Anthony Technical Support Specialist
Kirkwood, Pennsylvania
Anthony Default
 

Hi Brian: That could be a "taint" vehicle. If you can communicate with it using a Tech 2, that would explain it. FWIW, I've seen 2016 bottom of the nylon trucks still use the tech 2. Guido

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Benjamin Diagnostician
Murfreesboro, Tennessee
Benjamin Default
 

I just successfully programmed a used radio on a 2015 Chevrolet Cruze. For what ever reason the used radio success on a Global vehicle is hit or miss. I warned my customer it may not work and payment would still be required. They agreed and we got lucky with this one.

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Bill Owner/Technician
Jackson, Michigan
Bill Default
 

Yesterday successfully programed a 2012 Chevy Cruze Radio. My customer was a used car lot and the radio was high end option W/ Nav. They were really sweating purchasing a new one $$$.. I reluctantly told them I would try to program a used unit and warned them it probably won't work... To my surprise it went smoothly using SPS??

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Brian Owner
Parma, Ohio
Brian Default
 

Wow that is great, / interesting. I still do not have much confidence with any Global A module. Thanks for sharing Bill!

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