Loaner techs?

Bob from West Chicago Mobile Technician Posted   Latest  
Discussion
Industry

https://goo.gl/Ty2L3A

Does this help the trade?  How would you feel if you were loaned out?

+1

Albin from Leavenworth

 

Diagnostician
 

I don't know whether to laugh or cry. In a way, sharing expensive tooling is a good thing, sharing techs, well, why not keep the techs busy at the shop where they work? In reading that website, I got the feeling the techs are an expendable item that can be moved around like pawns. I sure hope I'm wrong.

+1

Tanner from Wellford

 

Mobile Technician
 

I’m with Albin on this. I’m not sure what way to take it. I agree it makes it sound like techs  are expendable. With that being said it also  opens the door for networking between local shops which I feel is a good thing. If the shop has a really good diag tech you are kind of giving away free knowledge by loaning them out. But again if the shop your guys are going between is active in training and wanting and willing to learn then at that point it becomes a neat opportunit. I also agree that sharing special tooling could be a plus as some of the timing sets are ridiculously expensive. I guess the deciding factor for me would be money. Like Albin said, why not keep them busy in the shop they are employed with? I suppose if enough money was paid so the shop owner was properly compensated and the tech was as well then i’m okay with it. If not then no.

0

Bob from West Chicago

 

Mobile Technician
 

Think about the warranty.  Tech from shop A does job at shop B and car comes back for whatever reason.  

I personally think the biggest issue with the trade is too many shops.  This keeps standards low, wages low, and price shoppers high

+5

Joel from Freetown

 

Diagnostician
 

This is just another form of subletting.  You are only subletting the labor portion of the repair.  When you sublet a repair, you still need to warranty the job. 

How does this differ from the mobile guys?  The mobile guys added a whole new segment to the repair industry.  Some feel that mobile guys kept the standards low and allowed shops to service vehicles they were not trained or equipped to handle. 

I personally do not see this loaner/rent a tech taking off.  The business model seems similar to a staffing agency except the loaner tools portion.  You don't need to join the mechanics market place to borrow tools form local shops.  This is no different that borrowing tools from other techs in the shop.  If you borrow the same tool several times... it's time to invest in that tool.  You can't have every tool.  

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Bob from West Chicago

 

Mobile Technician
 

I see most mobile guys being one man shows.  And not very often you would see a mobile guy do a brake job or timing belt, mostly just diag. 

I was more thinking the tech from shop A does a  timing belt and it's off a tooth.  Does Shop B just take care of it?  Does Shop A have to pay the tech to go back?  I see lots of grey.

+1

Joel from Freetown

 

Diagnostician
 

I also see lots of grey area.  I hear of shops that often sublet out bigger jobs like... engine, transmission work, etc. They either don't have the man power, time or want to be bothered with it. 

The ultimate goal of the shop is to take care of the customer and his or her needs while maintaining a profit. The customer has to be satisfied with the work. It doesn't matter if A or B did the job.  

You may not see mobile guys doing the general work, but what would happen if a mobile tech, mis-diagnosed something?  You need XYZ module and a programming to take care of issue. The shop sell the job in good faith, and still needs to stand behind the mobile guys diagnosis.

I had a local shop owner tell me that this industry must be the easiest to work for "FREE". 

I don't see this helping or hurting the industry. I don't really see this taking off but time will tell. 

+1

Rick from Dracut

 

Technician
 

I don't think swapping techs is a good idea. Lots of liability. What about scheduling conflicts? If your tech does a job for shop B and something goes wrong, who is going to fix it if you have a full schedule for the day.?

We do a lot of work for other shops. There are times when they ask if we can go to their shop to program something. Shop policy does not allow it.

As far as borrowing a tool, we will swap equipment out within our network of trusted friends.

0

Robby from New Market

 

Mobile Technician
 

I think about warranty and liability. 

Bob, if you performed a service for shop (whether a diagnosis, wiring repair, etc), I'm certain you and the company you work for would stand behind it 100%.  I'm also certain there would even be an invoice documenting what work was performed.  It being a sublet service, your company and the shop you did the service for would retain all of that documentation. 

That's the way it should work if 2 shops used the Mechanics Marketplace.  Both parties would need to clearly document who did what. 

+2

Robby from New Market

 

Mobile Technician
 

It's a similar business model to that of Uber.  I also agree with Joel that it's really not much different than calling in a mobile tech for diagnostics or programming. 

As far as loaning out a tech, how many shops do you know of that has the capacity to loan out tech?

"Does this help the trade?"

If the idea is loan and borrow techs, then we're really not adding any technicians to the industry.  It's robbing Peter to pay Paul.  I do not see this helping the industry.  It's just a temporary patch.  

+3

Michael from Holt

 

Diagnostician
 

Ive actually thought about doing something like this and renting myself out and just traveling around as needed. I think its something that may be needed in the near future if we cant gain numbers to replace retiring technicians.

0

Martin from Burnaby

 

Instructor
 

From my perspective, this might attract transient technicians. You know, they are the ones that have worked most every dealership or independent repair facility in town for short periods of time (one year or less), before their lack of skills become obvious and they move on, leaving behind a trail of warranty devastation that someone has to deal with. 

It also seems like an opportunity for others to make a profit without investing in training and tooling. Just order up a side of diagnostics and a brake job to go.... 

+1

Joe from Roanoke Rapids

 

Technician
 

I don’t think that will last. 

I could see using it maybe in a large city for specialty tooling or parts. 

I live in a rual area. There are several shops here that work together. We will loan certain things like timing tool kits ( we have a lot for engine building) maybe a puller or socket.

If there is something we don’t do ( lift kit or exhaust) we sublet it out. I think that would be best. I couldn’t see having someone come inhouse to do it. 

This is not the type of business you could just call for a temp for a day.

0

Timothy from Brampton

 

Diagnostician
 

I can't imagine loaning a tech in the market I operate in. Although I will say that I do lend tools to shops that come to me for their flag work. I also make arrangements to do a service call in some cases. I can't imagine anyone forking out the cash for training in our market either. So many facilities near us are way under equipped and trained to be honest. Just to add to it all would be the liability. Who covers the customer?

0

Luis from Lake Forest

 

Technician
 

I loan myself from time to time when need it to shops that are reputable and we have a good relationship and they use genuine or high quality replacement parts. Cheap parts are a big issue when doing a repair that requires a factory genuine sensor/part in order to prevent a come back. As far as diagnostic fee can we talk about numbers here?

0

Tomi from Chicago

 

Technician
 

As an owner I see the benefit of this but I see more bad than good. I feel a strong tech also needs to be cultivated and you would be taking away from that by passing the tech around like he was a tool. Techs should be an inportant part of business almost a partnership and not a scan tool or a piece of equipment I can send down the road to hwlp me cover cost of ownership. 

+2