Quality with a K

Pedro Mechanic Washington Posted   Latest  
Discussion
Parts
1997 BMW 328i 2.8L (M52) 4-spd (4L30-E) — WBABK8325VET99462
Poor Fuel Economy

Customer just bought vehicle. only cocern she had was parasidic drain. Upon starting the vehicle it had a very strong fuel smell . So we call her and let her know. She said to go ahead and look into it. So we lifted the vehicle and found that fuel filter was leaking from been rusted it looks like brand new filter. Question what kind of quality parts have you guys and gals found in the ffield and how do you feel about customer supply parts?

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Nelson Manager
California
Nelson Default
 

There is usually a date stamp on these filters. Also was there a shield covering the filter? If not, i wonder if some rocks or what not hit the coating on the filter and the filter started rusting. Or worse, water in the fuel in the past and the filter rusted from the inside out.

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Pedro Mechanic
Washington
Pedro Default
 

It had the shield we had to remove it water in the fuel interesting bit it runs really good

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Nelson Manager
California
Nelson Default
 

Yes, but that doesn't mean that there wasn't water in the fuel in the past. Opening the filter will most likely let you know. BE CAREFUL!

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Nate Owner
California
Nate Default
 

We try to stick with a known high-quality German brand - i.e., Bosch, Mann, Hummel for these. We strongly discourage customer-supplied parts. That's not the kind of business we run. Impossible to warranty a customer-supplied part, and yet, here in California, we are required to warranty it. Stupid California laws.

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Stuart Mobile Technician
Illinois
Stuart Default
 

Nate, You can't even depend on anything branded Bosch anymore because they have become a licensing brand and who knows who and where it was manufactured.

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Michael Owner/Technician
New Jersey
Michael Default
 

Not just CA.

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Aaron Owner/Technician
Wisconsin
Aaron Default
 

Oh wow that's a horrible law! Here in WI, we don't have that law *that I know of. Most shops here just won't allow customer-provided parts. They won't let the car in the shop if the customer wants to do it. We will allow it, but the agreement is we will not warranty the work. If the part fails, diagnostic and replacement charges are the customer's responsibility.

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Stuart Mobile Technician
Illinois
Stuart Default
 

The problem is we never know the quality of the parts we are getting until after we purchase them and sometimes even install it​.​You can't even go by name brand anymore because so much is being made in China.I don't want to make this a political issue,but I think Donald Trump was the only one that had the stones to address and deal with it.

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Dirk Owner/Technician
California
Dirk Default
   

I grew up understanding if the name of the company had words like Trusted, Guaranty, Quality etc. in it that you would assume that it probably wasn't a reputable operation. I have noticed that even "name" brand operations are offering 2nd and even 3rd tier products to try and compete with all the crap products and more and more people shopping Amazon, On-line operations . Quick changing…

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Marlin Technician
Oregon
Marlin Default
 

What brand filter?

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Pedro Mechanic
Washington
Pedro Default
 

No brand name just this part numbers

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Nate Owner
California
Nate Default
 

Chinese POS.

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Marlin Technician
Oregon
Marlin Default
 

No reason for alarm, it is just a standard-variety low-quality part that a professional will not use.

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Chad Mobile Technician
Florida
Chad Default
 

Fcpeuro is your best bet for that. They give decent wholesale pricing also. you could sell it at list and still make a little coin. If I ever let customer purchase parts. Its because they wanna source online. I’m ok with that but I put parts in shopping cart and send them the link

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Andrew Owner/Technician
Iowa
Andrew Default
 

Never allow customer supplied parts. Ask your insurance company if they will cover you, bet they won't.

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Eric Technician
Illinois
Eric Default
 

Exactly, none of us live in Mayberry with Andy and Barney. Liability & CYA are things to consider.

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Eric Owner/Technician
Wisconsin
Eric Default
 

I've had good fuel filters rust from the inside out. They look like new on the outside but rust through from the inside. Leave them on long enough and it happens, even to a good filter.

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