Infiniti ECU programming

Avishay Owner/Technician California Posted   Latest  
Closed/Unresolved
NASTF
Programming
2017 INFINITI Q60 Red Sport 400 3.0L (F VR30DDTT) 7-spd (RE7R01A) — JN1FV7EK1HM610429
infiniti-techinfo.com/Home.aspx

What repair are you unable to perform?

Thank you for your time

I am trying to program a brand new ECU for this vehicle, the NERS system kick me out as soon as it clear all information.

I check +13V, fan relay is disconnect, I am using Cardaq-plus2 Thinkpad W10 64bit updated and all. I have the correct ECU file.

There is no way to reach Infiniti/Nissan over the phone as we used too. SIR is the only last way I can get 

Any help will be appreciated 

What information are you having trouble obtaining?

Humane help

What steps have you taken to obtain the information you need?

Email the support without any respond back from the dealership

(Optional) Any other comments or concerns?

It become more and more difficult to obtain help this days

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Donny Manager
Colorado
Donny Update
 

Avishay, Just a couple of things so I can get you through the right channels. Are you aware of this on their website and is your NERS current? Special Note: Nissan and Infiniti vehicle use a high level of security when Re/programming or Configuration is performed to the vehicle ECUs. With the release of NERS software version 04.00.01 or greater, technicians will be required to login with their…

+1
Update Ð Awarded
Helpful
Danny Manager
Tennessee
Danny
 

Tech support questions can be email to …

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Ð Awarded
Donny Manager
Colorado
Donny
 

Thank you Danny. I have added this direct link to the Nissan/Infiniti pages on nastf​.​org​.​ 

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Ð Awarded
Donny Manager
Colorado
Donny Update
 

Avishay, Following up to se if you go this resolved. Will be out of the loop for a few days and wanted to check in with you.

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Update Ð Awarded
Avishay Owner/Technician
California
Avishay
 

Thank you for your time Danny and Donny, Unfortunately the issue couldn't be resolved and the customer didn't decided which route to take next. As Danny explain to me the issue might be in a different area in the vehicle, the NERS was able to write the new Vin to the ECU but as soon as I tried to flash it with a new file it will kick me out with an error for low voltage. I hope there was a…

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Ð Awarded
Donny Manager
Colorado
Donny Unresolved Closure
 

Closing as there does not seem to be any further action either party can take at this time.

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Unresolved Closure Ð Awarded