No communication but only communication global

Thomas Diagnostician Cleburne, Texas Posted   Latest  
Question
Electrical
Network Communications
2012 Volkswagen Passat Comfortline TDI 2.0L (CKRA) 6-spd (02E)
No Communication
Glow Plug Light On
Low Power

Have here a 2012 Volkswagen Passat diesel. Just wondering if anyone familiar with these have problems communicating with the scan tool. I know these awhile back were taken off the road. So I imagine very few are out there. This vehicle belongs to the boss's family member so just curious and like to help out if possible. Didn't know if anyone has run into this problem before. We cannot communicate with autel and the snap on scanner. Only we can pull codes if we do OBD global. Didn't know if this is a software issue or maybe just an issue with this vehicle. Any input would be appreciated. 

Thanks.

0
Matt Mechanic
Seattle, Washington
Matt Default
 

On my Zeus scan tool I called it an euro PCM instead of a North America. One of my co-workers had a 2010 Touareg with a evap issue in order to get codes that what I had to do. The rest of the CAN system I was able to scan in the North America. Hope this works for you.

0 Default Ð Bounty Awarded
Albin Diagnostician
Leavenworth, Washington
Albin Default
 

What scan tool are you using? If perchance a Snapon, load the vehicle in expert mode and see if that doesn't work.

+2 Default Ð Bounty Awarded