Witech 2.0

John Owner Medford, New York Posted   Latest  

Donny,

What can you tell us about this kb​.​fcawitech​.​com/article/vehicl…

Looks like FCA may be taking a cue from GM with the per VIN. 

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Interesting
Keith Diagnostician
Collinsville, Oklahoma
Keith Default
 

So here's the break down: $50 for a 3 day WiTECH2 sub just to make the Micropod/J2534 device work $36.95 for a 3 day TechAuthority sub (If its a SGW car its required) $$$ (Maybe $40 if they take a GM cue) for the new Vehicle Programming Subscription to flash the module $30 for the PIN if its a security related module $156.98 ish to program a single VIN..... OR $1600 for yearly WiTECH2…

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Allan Mechanic
Westlock, Alberta
Allan Default
 

Yeah and that’s what they charge the dealers too.

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Todd Mobile Technician
Morinville, Alberta
Todd Default
 

Hi Allan, where did you get that from?

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Rick Diagnostician
The Woodlands, Texas
Rick Default
   

The dealers are not charged the same way we are and never will be. It looks like this will make FCA one of the most expensive vehicles on the market to program.

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John Owner
Medford, New York
John Default
 

Rick, That what I thought as well. Be well.

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Edwin Mobile Technician
Charleston, South Carolina
Edwin Default
 

John..I have always hated Chrysler/Dodge and now hate them even more!! Hope you and the family are doing well my friend!

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John Owner
Medford, New York
John Default
 

Edwin, I hate vehicles period. Lol. Doing well and I hope you are doing the same. Crazy times.

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Isaac Owner/Technician
Hurdle Mills, North Carolina
Isaac Default
   

Allan, Dealers are allotted a certain number of PIN codes a day. After that, the dealership is charged for additional PIN codes. In recent years that number of daily PIN codes allotted to each dealer was reduced by over 50%. This killed off a lot of friendly parts departments giving PIN to professional shops when selling a component that required a PIN. Unless something has changed…

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John Owner
Medford, New York
John Default
 

Isaac, That was my understanding on the charge for PIN codes nothing else as well. I knew once GM was allowed to start charging per VIN the dominoes would fall with the other OE's. Looks like my pricing will get a revamp.

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John Owner
Medford, New York
John Default
 

This is why I was so animate about fighting GM about the per VIN charge and not allowing yearly subscriptions. I knew the other OE’s would follow. I guess my Chrysler programs will be going up in price.

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Agree
Allan Mechanic
Westlock, Alberta
Allan Default
 

Can make more per vin. Soon they will charge by log in

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John Owner
Medford, New York
John Default
 

Allan, Are you saying FCA is charging dealers for flash events?

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Ricardo Diagnostician
Plymouth, Michigan
Ricardo Default
 

Is not clear . So if I just bought a year of tech authority now I'm going to have to pay per vehicle flash or that will start when my TA sub expires?

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Rick Diagnostician
The Woodlands, Texas
Rick Default
 

I like how it was boldly announced!!! FCA hid it on a back page of the knowledge base so there would be no outcry. It goes into effect in 6 days and no one that I've contacted even knows what it is or how much the charge will be!! As I've said for years if this industry doesn't start fighting back it won't be around!!

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John Owner
Medford, New York
John Default
 

Rick, Truth!!!!

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Jaime Diagnostician
Ocala, Florida
Jaime Default
 

Hello John, I've said it before, many times... The changes made to their diagnostic tooling and software subscriptions make me believe Chrysler doesn't want the aftermarket to work on "THEIR" cars. By outrageously pricing the required operations , those which MUST be performed (let's remember, due to their own failure to manufacture a long-lasting product or their failure to properly write…

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John Owner
Medford, New York
John Default
 

Jaime, Totally agree. But, we all know the dealer especially FCA will "walk" the consumer towards a new vehicle if the vehicle is over five years and the repair will be "costly". It is how they do business these days. The shiny new penny. Then the problem vehicle gets recycled back into the mainstream through an auction house and a second or third owner has to pay the bill. Wash, rinse, and…

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Agree
Bob Owner/Technician
East Longmeadow, Massachusetts
Bob Default
 

Jamie, I have had customers ask me if I can do a recall for them. Even when I tell them the dealer will do it for free they say they would rather pay me to do it than have to go back to the dealer again. At most dealers, not all of course but a high percentage of them, the overall customer experience can be painful.

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Caleb Diagnostician
Mishawaka, Indiana
Caleb Default
 

Wow that's crazy

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Jaime Diagnostician
Ocala, Florida
Jaime Default
 

Painful? Understatement of the year (LOL). I know what you're saying. It is my estimation that a VAST majority will not return to the dealers too.

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Rick Technician
Dracut, Massachusetts
Rick Default
 

Bob, That's a common occurrence here also. We tell people about open recalls on their vehicles all the time. Lots of people don't like the way they are treated at the dealer. We've had people offer to pay us to bring it there for them.

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Keith Diagnostician
Collinsville, Oklahoma
Keith Default
 

I have some more information I received via email from Chris Ordner (The individual that wrote the FCA article) Here is a copy and paste... FROM CHRIS Good morning Keith, Pricing is not set in stone yet. When the pricing is set, We'll release a more detailed KB article with those details along with step by step instructions on how to purchase subscriptions and use them to flash. Best…

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Todd Mobile Technician
Morinville, Alberta
Todd Default
 

Nice. It's getting brutal. I just updated a Murano this morning for a cold start issue and the customer (shop) told me that the Dealer quoted $120 Canadian to flash it I use NERS for those things and by the time I purchase the file, $30 USD, I gross like $70 bucks and also run the risk of Nissans app bricking the module. Last year,I was into subs for $25,000 US. That doesnt count any…

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Todd Mobile Technician
Morinville, Alberta
Todd Default
 

Actually, I charged $150 so I made $100 gross. Like others have said, people loathe taking it back to the dealer but there will be a financial limit in some cases

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Todd Mobile Technician
Morinville, Alberta
Todd Default
 

And, as far as I am concerned, TA service info sucks for the new stuff but the wiring app is nice

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Todd Mobile Technician
Morinville, Alberta
Todd Default
 

I only subscribe to it because I have to in most cases. Rant over.

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Todd Mobile Technician
Morinville, Alberta
Todd Default
 

No, not over, one more thing. The emailed token B.S. is a pain in the ass. Out

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John Owner
Medford, New York
John Default
 

Keith, Great info. Thank you. You would think FCA would have been more forthcoming and have a pricing structure set for something that is going live in five days. Go figure. Why has there been no information or statement from NASTF about this? Still some of my questions posed go unanswered. I guess we will have to wait and see what July 8th brings us. Always an adventure.

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Todd Mobile Technician
Morinville, Alberta
Todd Default
 

John, did they give any heads up when the mandatory wipod update occurred a few months ago, accompanied by a mandatory TA sub to flash?

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John Owner
Medford, New York
John Default
 

Todd, No, they did not. Nor did they give us a heads up when they changed servers that wouldn't allow Starmobile to download flash files years ago. But. they did give us multiple "sundown" messages about WiTech 1.0. So hard to figure out the logic with these OE's. Here we have a major change in a tool most of use daily in four days over a holiday weekend and still no clear cut answers to…

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Jaime Diagnostician
Ocala, Florida
Jaime Default
 

"But. they did give us multiple "sundown" messages about WiTech 1.0. " Ha! Funny thing (not really) about that is - the dealers having to keep at least one of their Micropods using wiTECH 1.0 running for those vehicles that fall in between the gap (what wiTECH 2.0 won't work on). I feel for those individuals who "traded-in" their Micropods below the S/N break point, because to this day, they…

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John Owner
Medford, New York
John Default
 

You are correct with those …ish model year FCA products that WiTech 2.0 does not work on. That is why I never get rid of tooling and have "alternative" methods to service those vehicles fully. Happy 4th to everyone.

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Brian Instructor
Parma, Ohio
Brian Default
 

I would hope that if a 1 year TA sub purchased before the new system goes into effect would work throughout the subscription period. They have not changed it in the description as you purchase it...diag​.​net/file/f2yrle3f0…

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John Owner
Medford, New York
John Default
 

So it looks like the Knowledge Base article has been updated and the cost will be $35.00 per VIN and will last a year. Also, will need all three subscriptions to program. Still no clarification about Restore Vehicle Configuration, access to SGW vehicles. POXI Alignment Procedures, etc.

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Rick Diagnostician
The Woodlands, Texas
Rick Default
 

John, I think it time for this industry to band together and take action. The federal clean air act is one of the few federal laws that allows enforcement lawsuits to be brought by the public. NASTF doesn't have the enforcement power (or balls) to step up for the aftermarket. Anyone in Mass, want to file a complaint? They have the ability to enforce. I just cancelled an order for new vans FCA…

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Keith Diagnostician
Collinsville, Oklahoma
Keith Default
 

All I can say to all you guys is..... you're welcome....lol diag​.​net/file/f2p34qgoh… ​

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Michael Mobile Technician
Hudson, New Hampshire
Michael Default
 

Short lived, sadly.

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Bob Owner/Technician
East Longmeadow, Massachusetts
Bob Default
   

That message is from June 30. Keith's communication is from July 8 so it's sounds like it's not finalized yet. And btw, Keith got some gravitas! ;-)

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Michael Mobile Technician
Hudson, New Hampshire
Michael Default
 

That message was from their site today showing a new launch date

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Bob Owner/Technician
East Longmeadow, Massachusetts
Bob Default
 

The screenshot you posted says that the article was "posted" June 30.

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Michael Mobile Technician
Hudson, New Hampshire
Michael Default
 

They updated the date from July 8 to July 15.

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Rick Diagnostician
The Woodlands, Texas
Rick Default
 

Well I cancelled my order yesterday forFCA van purchases over the next 12 to 18 months. It will take just under 3,000 flash sales to equal the dollars. I told my fleet guy why I cancelled it and if something didn't change I was going to the competition. Every shop I talked to about the price increase yesterday said they would be sure to steer as many people as possible away from buying FCA…

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Ricardo Diagnostician
Plymouth, Michigan
Ricardo Default
 

Well then you should not buy any more Snap-on tools because it's actually not FCA the one doing this is greedy Snap-on Incorporated who bought the rights for witech and tech authority

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Todd Mobile Technician
Morinville, Alberta
Todd Default
 

Geez, first use for my Wipod today. There is an update, oh yeah July 15.

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Phillip Diagnostician
Anchorage, Alaska
Phillip Default
 

So I just did the math here. $ 122 for software on newish vehicles. Plus hourly rate which for most people is $120-150. So that comes out to $242-272. To program a vehicle. Okay for shits and giggles I called the dealer and got a price quote of a 2018 and its 170.00 to program a module. SO effectively one could only charge a max is $48 to be competitive on labor. Obviously their are variables…

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