Crank No Start Case Study
Good Job Aaron, Sadly, in many areas of the country this is becoming commonplace. The other shop only knew how to replace parts, not diagnose. That Master ASE patch was not given to you.
Thanks for the video Aaron. I had been in European Dealerships for 21 years, then spent 15 years in the aftermarket where I really learned to diagnose and repair. I am now back in a dealer, this time a Korean car dealership. It’s amazing how few guys actually know how to diagnose. Warranty doesn’t pay to diagnose, they actually want you to try parts changing. Some people just never get out of…
Hi Paul, I used to work at a Buick dealership, you are correct I witness this trying parts all the time worst part is when they try a module or sensor burn it up and give it back to parts department and they put in back on shelf and sell it again. The dealership don’t understand how important diagnosis is and how you can’t put a time stamp on it.
Hi Aaron, I just realized that I still have a couple old Sun Tools ignition module testers that I have not hardly used in years. I still keep all those old testers stored without batteries. Those testers were basically “Go or No-Go testers”. You provided a good example of how to utilize a 4-channel scope on this troubleshoot. Many out there need these simple tests and learn how to prove out…
I always start at the coil tower on the HVS distributors ,most the time its always the cap/rotor .. Way to confirm that's a $100 guess for sure
As always thanx Arron for sharing
Well Done, Thank You for sharing Trying to understand how the diagnostic community would look at this evaluation from a billable time aspect, for the diagnostic portion only. Aaron made it look easy, and essentially it was fairly basic for a skilled technician, when compared to many of the modern systems we have to deal with. I suspect actual clock time for the diag would be an hour or less…
Hi Randal. Jobs like this typically have time involved to: Move vehicle from the “dead vehicle” holding area, check computer information by initial scanning, R&I the engine cover, research the vehicle service information, perform some quick test to arrive at a direction to go, connect diagnostic equipment and test multiple components to identify the root cause. A traditional 1-hour…
Thank You Glen. I was hoping someone would disagree on the “not nearly enough” side. My "60 clock minutes" estimate really did not have anything to do with a traditional 1 hour quote. It was just the absolute minimum clock minutes I could imaging having into this. I love the way you laid it out. I fear your process is not followed nearly often enough. For sure we need to get trainers and those…
Hi Randall, In the automotive repair industry, "book", imagined, or speculated times often distorts reality. The shops have a cushion on parts markup (+33.39% retail) and their cut of the labor (65% avg,) the tech is left holding the scraps, often wondering what happened in the end. The shops seldom lose and always plan to break even regardless of what a tech loses. Simply put, it's “just…
Hi Randall, We see on here and other sites all the time how the industry is wondering why they cannot find good technicians. Simply put: Many Technicians are wising up and tired of being taken advantage of. What other industry takes advantage of people who have 20K or more invested in tools, then expect the people to work for less than 30% of the shop labor rate? What adds insult to injury is…