Adobe Document Opening in MS Word

Mike Instructor California Posted   Latest  

I have this issue on more than one computer. 

When I compose a training flyer, I prepare it in Microsoft Word. I then convert it to and Adobe pdf.

However, when I post it as a pdf on various websites, when anyone (including myself) opens it, it opens as a Word document. Scott Brown first alerted me to this issue. I have been trying for quite some time to get this rectified. The problem occurs on computers running Windows 7, and Windows 10. Also happens when using Internet Explorer and/or Google Chrome.

Any assistance would be greatly appreciated. Thanks in advance!

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Tom Engineer
California
Tom Default
   

Hi Mike, Can you share one of these files that you've converted (or tried to convert)? Also, what's your procedure for converting to PDF? And do you have access to Office 365 (the web-based Office).

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Mike Instructor
California
Mike Default
 

I use pdf995 to convert. I don't have Office 365. Here is a previous post from Diag. net, but it also occurs elsewhere: diag​.​net/msg/m2z4yr6tst…

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Tom Engineer
California
Tom Default
 

What version of Office are you using? With either Office365 or the latest version, there are built-in options for exporting to PDF. Within Office365, you just select File > Save As... and choose the PDF option. With the latest Word in Office 2019 locally, you choose File > Export... and then the Create PDF/XPS option. I looked at the message you linked, and the file attached to it does…

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Mike Instructor
California
Mike Default
 

Word 2016 on one PC, 2010 on the old PC. After looking at what you just posted, I think I now know what the issue is. I will look into it. Thanks a million!

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Michael Owner
Alabama
Michael Default
 

helpdeskgeek​.​com/office-tips/cr…

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Michael Owner
Alabama
Michael Default
 

Also, make sure you have Windows Explorer (file manager) set to show the file extensions (like .docx, .pdf) on your machines - this isn't turned on by default. Maybe you're selecting the wrong file because you can't see the file extension. howtohaven​.​com/system/show-fi…

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Michael Owner/Technician
Texas
Michael Default
 

If it is a PDF extension, is the file associated with Adobe PDF Reader or Microsoft Word?

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Ronald Mechanic
Alabama
Ronald Default
 

You could use a pdf print program such as cute pdf or bullzip and print directly off word to one of those and converts to pdf.

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Mike Instructor
California
Mike Default
 

Thanks! I'm using pdf995.

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Mike Instructor
California
Mike Default
 

adobe

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Mike Instructor
California
Mike Default
 

Adobe

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Jason Technician
Colorado
Jason Default
 

Hi Mike For years I have struggled with these types of issues regarding PDF documents, and I have probably tried every PDF application software in existence that I could get my hands on for free, or at least a reasonable price. I was recently doing some form work ( and failing miserably ) and discovered that Adobe now offers Acrobat Pro on a subscription basis for a very reasonable sum. I…

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Mike Instructor
California
Mike Default
 

Thanks very much for the info. Ironic that I started to look into that this morning before I posted any of this, then got sidetracked by a couple of other issues.

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Rex Technical Support Specialist
Ohio
Rex Default
 

Mike, I used Cute PDF for years. Windows 10 finally incorporated a similar program. Both show up in printers. Windows 10 is called Microsoft print to PDF. Choose that as your "printer" and print. It will prompt you for a file name and location. May be to simple but has always worked for me.

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Anthony Technical Support Specialist
Pennsylvania
Anthony Default
 

Hi Mike: If you don't get to the bottom of it quickly, take a look at your file associations. There have been reports of Office on Win10 (& Win 7) updates pooching the file associations. There was one which changed the registry in handling rtf files. (Mine is set to open in Notepad therefore, no macros can run. Not that it matters too much though. Macros are only allowed to run in a…

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Eric Owner/Technician
Wisconsin
Eric Default
   

Hi Mike, The first thing to note is that Microsoft Word has a PDF creator built into it. All you have to do is choose to save your word document as a PDF. Look under the save as option and by choosing the file type you want it to be, in this case a PDF, Word will save it as a PDF, no converter required. Second thing I see is that your document actually is a PDF. I believe the reason for the…

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Gary Owner/Technician
Michigan
Gary Default
 

I do all my Word work out of Office 2010 (didn't want to rent it like Office 365). I have never had a problem "printing to PDF" from word. Do it all the time, with both the generic windows 10 PDF print driver and the print driver that Fox-it reader installed.

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Mike Instructor
California
Mike Resolution
 

Thanks a million to everyone who responded and offered guidance! I now have the issue rectified.

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Eric Owner/Technician
Wisconsin
Eric Default
 

Care to share the solution to your problem with the rest of us? Just curious.

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Mike Instructor
California
Mike Default
 

Sure.....I was hoping nobody would ask. LOL! It was operator error. I missed the pdf link in the drop down box when I went to convert to pdf and save. Egg on my face big time! This is why I work on cars and teach for a living--I will never be an IT guy!

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