GM J2534 Wrapper Installation Instructions

Isaac Owner/Technician North Carolina Posted   Latest  
Demonstration
Programming
J2534 Wrapper Will Not Install Properly

There have been several instances where users are unable to update the GM SPS J2534 Wrapper. Without the updated J2534 wrapper GM SPS is unable to identify the vehicle and results in an error code E4403. 

If you follow the attached instructions J2534 Wrapper will update without issue. 

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Ronald Owner/Technician
North Carolina
Ronald
 

Just went through this. Your browser is wrong. I think it’s explorer 11 you need. Or wait for tech help at GM tech help.

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Isaac Owner/Technician
North Carolina
Isaac
 

Internet Explorer 11 was released October 13th, 2013. If you are running any copy of Windows 10 Professional, the system has IE11. I am not requesting any assistance. I am posting the instruction sheet that I wrote for technicians who are having trouble, this way you do not have to call GM Tech Support to install J2534 Wrapper. As stated in The Water Boy, “You can do it!"

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Ronald Owner/Technician
North Carolina
Ronald
 

Maybe it is 13. I just had same thing. And it was the browser.

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Isaac Owner/Technician
North Carolina
Isaac
 

I am confused about your statement, there is no Internet Explorer 13. Could you please clarify?

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Bob Technician
Massachusetts
Bob
 

It's not the browser, it's the Admin privilege's. This is becoming more of an issue with each Win10 update.

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Joel Diagnostician
Massachusetts
Joel
 

I ran into the same issue when trying to update a my Windows 7 machine to a new Windows 10 lab top. The IE browser now being used, Edge seems to be an issue. I had to search in my lab top for IE11, and run that one as administrator. I wasn't able to run Edge as administrator and get it to work. I also pinned IE11 to menu bar. The IE explorer in the menu bar will launch as Edge. That may help…

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Jeff Owner/Technician
Arizona
Jeff
 

Though it is no longer supported, Tis2Web will still run on IE10 on Win7. I don't recommend it, but the point is the instructions the OP posted are correct and will fix any wrapper update issues you might be experiencing.

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Isaac Owner/Technician
North Carolina
Isaac
 

Exactly. Just because it is not supported, does not mean that it will not work.

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Guy Educator
Illinois
Guy
 

From my experience with this issue last week, TIS2Web will run on older versions of IE, but the wrapper won't install on older versions, even with running as an administrator.

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Jeff Owner/Technician
Arizona
Jeff
 

The problem is Java support - not IE in particular. The Java implementation changed with IE11. You can actually force compatibility if you want, though there isn't really any benefit in doing that.

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Bob Technician
Massachusetts
Bob
 

Guy, I think you missed the point of the original post. Even if you're on a win10 machine with an up to date browser, you STILL need to enable administrative privileges to install the wrapper.

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Guy Educator
Illinois
Guy
 

Bob, I understood that, and yes, that is the main point of Isaac's post, but my point was even if you are enabling administrative privileges, you still need the most current version of IE to install the wrapper, unless you do what Jeff suggested with the Java software (although I have not tried that route personally). I am just trying to add some insight for others as I wasted 2+ hours messing…

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Sam Mobile Technician
Michigan
Sam
 

Isaac, Thanks for the post. I understand it was instructions. What version of JAVA is working best now?

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Joel Diagnostician
Massachusetts
Joel
 

I am using the latest version of Java on a Win10 machine, using IE11 and haven't run into any issues yet.

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Ruben Owner/Technician
Ohio
Ruben
 

Thank you Isaac.

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