Initialize PSCM 2014 Orlando

Allan Instructor Winnipeg, Manitoba Posted   Latest   Edited  
Resolved
Programming
2014 Chevrolet Orlando LS 2.4L (K LEA) 6-spd (M32) — KL77P2EK2EK594910
Can't Initialize Power Steering Control Module

Hey everyone I have a 2014 Chevy Orlando that customer shop installed a new Power Steering Control Module and can't finish the initialization. The module is programmed but it has a C0569 DTC stored that will not erase. I'm pretty sure i can't run the Softstop learn with the code in the module. Anyone run into this before and have a solution. I know the code says System Configuration Incorrect Component Installed but the module is new and the shop was able to program it. I know just because it programmed doesn't necessarily mean it's the right part number. That's why I'm hoping there is a solution for this other than replacing the new module. But if it's the wrong module that's what will need to be done. Thanks for any help with this. 

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Gary Owner/Technician
Hydes, Maryland
Gary Default
   

no Orlando info in the US but found this under Malibu, looks like it may still need the Steering angle sensor and Soft stop learned if they haven't been done already. To reprogram an existing control module, perform the following procedure: - Access the Service Programming System (SPS) and follow the on-screen instructions. - On the SPS Supported Controllers screen, select K43 Power…

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Allan Instructor
Winnipeg, Manitoba
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Thanks for the quick reply Gary, yeah Orlando is Korean based on the Cruze platform. The problem we're having is the Steering Angle Sensor Centering goes through and it fails the Software Endstop Learn procedure. The only time we have SAS data on the scan tool is while doing the centering procedure, you can see the steering angle on the tool. But when the procedure finishes there's no SAS data…

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Kevin Technician
Winnipeg, Manitoba
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What tool are you using?

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Allan Instructor
Winnipeg, Manitoba
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Hey Kevin, the Cardaq Plus. I know it's old and slow but it programmed the module without issue. That doesn't mean it's not the issue. Thanks for responding.

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Kevin Technician
Winnipeg, Manitoba
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New GM rack or aftermarket ?

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Allan Instructor
Winnipeg, Manitoba
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Only the motor and module assembly was replaced. Customer says it's new. He got it from Rock Auto.

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Allan Instructor
Winnipeg, Manitoba
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Kevin I did some checking on this system and when you replace the module you need to load data from the old module first, then replace the module and load the data. the vehicle came here with the module installed. The owner of the vehicle says it was struck by lightning so no data from the old module. So it looks like a rack and module is the only option.

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Kevin Technician
Winnipeg, Manitoba
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I have personally done the programming on them both ways by retrieving information out of the original rack then programming the new one and when the racks been damaged and you can’t communicate with the rack and the new rack is already installed... either way they should program an then the setup procedure is done in sps And I’ve seen the option in GDS2 aswell. Somewhere I have screen captures…

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Allan Instructor
Winnipeg, Manitoba
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Thanks Kevin, there is a C0569 code in the module that can’t be erased, comes right back when erased. The code description says System Configuration Incorrect Component Installed. But the module programmed OK. I would think if it was the wrong part number module they wouldn’t have been able to program it. Should have gotten an error message in SPS during programming.

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Benjamin Owner/Technician
Accra, Ghana
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I can assist with teamviewer u can contact me on Skype-benjamin…

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Allan Instructor
Winnipeg, Manitoba
Allan Default
 

Thanks Benjamin i'll let you know. Right now the problem isn't with the programming we're using the scan tool to do the relearns and it won't complete.

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Benjamin Owner/Technician
Accra, Ghana
Benjamin Default
   

Hv u do programming already ,u hv to program the unit before onl

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Allan Instructor
Winnipeg, Manitoba
Allan Default
 

Yes Benjamin the module is programmed the problem is can’t do the SAS learn and Stop to Stop learn with the scan tool. Thanks for your offer.

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Gary Owner/Technician
Hydes, Maryland
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I wonder if the Cardaq Plus isn't able to do the relearn as it isn't fast enough to do a Global A vehicle? I had issues with mine and programming than moved to the MDI-2 and havent had an issue since. Do you have another scanner you can try. I believe the Autel units will do the finish up config on these cars. I would also check and make sure this car has these options( FX3, Left Hand Drive, and…

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Allan Instructor
Winnipeg, Manitoba
Allan Default
 

Thanks Gary, the Cardaq Plus is slow but it programmed the module no problem. The issue is it won’t do the SAS learn and Stop to stop learn. We are using a Snap-on scanner to do the learns. Did some research and it looks like the problem is you need to capture data from the old module and load it into the new module. The customer says the vehicle was struck by lightning and the old module would…

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Sam Mobile Technician
Flint, Michigan
Sam Default
 

I had the exact problem on a Equinox this week. The customer had installed and programmed a PSCM tried to do soft stops relearn with snap on and it failed. I performed the relearn no problem with GDS2 and Cardaq plus. yes its old it is my backup.

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Allan Instructor
Winnipeg, Manitoba
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Thanks for the response Sam, I will call the shop on Monday and see if they still have the vehicle and suggest using the GDS2.

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Allan Instructor
Winnipeg, Manitoba
Allan Resolution
 

Thanks for all the replies. Looks like this vehicle needs a rack and module. The owner installed the PSCM prior to bringing it in to be programmed. Owner said the original module would not communicate. According to SPS you need to pull data from the old module and load it into the new one when programming it. If the data can’t be retrieved from the old module it looks like the only option is to…

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Anthony Technical Support Specialist
Kirkwood, Pennsylvania
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Hi Allan: Do you not see this screen? The configuration is through SPS and not the scan tool. HTH, Guido

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Allan Instructor
Winnipeg, Manitoba
Allan Default
 

Thanks Anthony, we tried the learn through SPS and it fails but it can also be done with the scan tool. It fails both ways. It looks like this vehicle needs a rack and module because the original module, which we don’t have access to, would not communicate so data could not be retrieved to transfer to the new module.

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Anthony Technical Support Specialist
Kirkwood, Pennsylvania
Anthony Default
 

Hi Allan: Perhaps you are correct but my gut is telling me that GM is not supporting your interface for this function. Guido

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Allan Instructor
Winnipeg, Manitoba
Allan Default
 

It is possible but the module programmed without issue using the same interface, a Cardaq Plus. This is an older and slow pass through but it did program the module. Thanks for your response.

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Anthony Technical Support Specialist
Kirkwood, Pennsylvania
Anthony Default
   

Hi Allan: As I said, perhaps. Guido

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