New Features: Module Swaps and Improvements to the Resource type

Scott Manager California Posted   Latest   Edited  

Hello everyone!

Today we're releasing a new message type called a Module Swap, as well as an improvement to the Resource type that should make it more useful for everyone. These two message types now take advantage of a new capability that lets you choose the initial status of your posts, so that we can either route your message to other members for help, or just save your contribution for future reference.

If you're ever posting about whether or not a particular module can be swapped into a vehicle, or looking for a waveform or other resource, please read on to see how you should use these message types to accomplish your goals.

Module Swaps

Recently, long-time member Dmitriy Levchenkov discussed his idea to track the success/failure of swapping modules from donor vehicles. This immediately piqued our interest, as we've all seen the increased posting of messages from members asking if anyone knows whether a particular module can be swapped into the vehicle they're working on, and if so, what might be involved in making it work. 

It also reminded us of our existing Resource message type, which was initially designed to let members contribute waveforms and other resources, without generating notifications to everyone on DN, or swamping the message stream if someone was nice enough to post several in a row.

Working in coordination with Dmitriy, we've developed a new message type that can be posted to DN, called a Module Swap

Taking advantage of our existing platform that makes it easy to tag vehicles using a VIN or year/make/model/engine, this type also requests some additional metadata:

When posting a Module Swap, you are asked to specify the initial status of your post. This is how we decide whether to notify members of your post: if you need help, choose the Unknown status, or if you want to share your experience trying a module swap, choose the Failed or Succeeded status, and we'll store it for future reference.

Based on the feedback you receive, you can then close your post later by replying to it, choosing the Failure or Success, and providing details on what was done. You'll notice on Module Swaps that you can add metadata to your replies. This lets you easily supply the details that might help others in the future directly in your reply. If another member replies with their own experience and confirms that it will or won't work, you can upvote their reply, and tag it as Failure or Success, and that will also close out the discussion. 

Resource/Wanted or Resource/Contributed

As with people asking for information about potential module swaps, we've also seen a lot of discussions started where members are asking for help locating a waveform or similar resource for a specific vehicle or situation. 

Based on some of the new techniques we developed for Module Swaps, we've changed how the Resource message type works, so that it's flexible enough to be used in these situations: you will now be prompted to choose an initial status for Resources: Wanted or Contributed

Unlike the previous behavior, which always hid Resources unless you were performing a search or viewing the Resources area directly, now Resources will generate notifications and appear in the message streams if they are started in the Wanted state, so that members can see them and provide help. If someone shares the resource you needed, just upvote their reply and tag it with “Contribution,” and the post will be closed out and that reply will be highlighted.

Notifications

By default, most members will not receive notifications about Module Swaps or Resources that are initially posted in one of the resolved states (i.e. Failed, Succeeded, or Contributed). This is to avoid inundating everyone with these messages in the event that someone decides to post several in a row. However, if you want to see them all, you can always adjust your message type subscriptions and select “Always” for Module Swaps and Resources. Or if you have no interest at all, you can choose the “Never" option, and they'll never show up in your subscriptions stream, or via email.

If you do see a Resource/Wanted or a Module Swap/Unknown that you're particularly interested in, just bookmark it, and once it's resolved, you'll receive a notification.

Thank you Dmitriy!

We want to thank Dmitriy for the work he's done and ideas he put forward to make the Module Swap feature possible. We also want to thank everyone that makes the effort to share their time and experience with everyone else here in our community. 

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Dmitriy Levchenkov Analyst
Ontario
Dmitriy Levchenkov
 

Thanks to Tom and Scott we now have a new way to report how installation of a module went. While my Module Tracker was focused on being basic and simple, the DiagNet version provides many useful features such as native support for Heavy Duty vehicles, searching by module part number or engine code, etc., as well as encouraging interaction between members. I am sure that most DiagNet members will prefer using Module Swaps, and I am eager to see further evolution of the interface.

Those who are not on DiagNet can still use my original Module Tracker to submit and view records. In addition, we have set up information sharing facilities, so, for example, if someone submits a new record to the Module Tracker, it will (with some delay) appear in Module Swaps as well. Thus, DiagNet members can search or browse only the Module Swaps area and always be in the know.

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Jeremy Weaver Mobile Technician
Oregon
Jeremy Weaver
 

Thank you for help pushing us all forward Dmitriy.

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Carlos El Halabi Diagnostician
Florida
Carlos El Halabi
 

This is really great. I've been seeing this type of posts quite regularly on this community. It's great to see that you're paying attention to what is happening on Diag​.​net on real time. Way to go!

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Matthew Schrepel Owner/Technician
Oregon
Matthew Schrepel
 

Thank you Dmitriy and Scott both for making this happen. It's going to be a great resource to those of us that fight this sort of thing constantly. 

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Kevin Suttorp Technician
Manitoba
Kevin Suttorp
 

The idea of having a library of knowing which used modules work and which ones don’t is a great resource to have. Entering such particulars as what tool was used and what is needed to be done in order for the used module to work is invaluable. However, I can see the issue being entering the information into the forum which requires some additional time to fill up the library of such valuable data. It’s No different then a waveform library, it takes time to build an effective asset of information. Some of us techs have already had such “Module swapping” library‘s formed. 

example

diag​.​net/file/f1ecnw2u5…

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Tom Winzig Engineer
California
Tom Winzig
   

Facebook excels at making it easy to post, but does not do well at making it easy to find or reference that information later. Even more so for technical data like what we see in the questions and vehicle-specific things posted on DN, and a large part of that is a lack of structured data in posts made to Facebook. I don't blame them really, their target audience most definitely isn't professionals diagnosing and repairing complicated vehicles.

When you let people post unstructured data, it's definitely easier … for the poster

However, the difficulty has now been transferred to everyone that will ever read that message: missing info, different ordering and ways of expressing the same things, lack of specificity, etc. And in the case of questions getting posted, that ease of posting likely ends up hurting the person asking for help as well, by losing the interest of professionals that don't have the time to try and read, parse, and extract the details needed to help the OP.

Our goal is to make it as easy as possible for people to post structured messages that will help them in the short term, and everyone in the long term.

Unlike in the example screenshot given, if you post a Module Swap to DN, you have these advantages:

  • Our vehicle tagger lets you build a specific vehicle very easily using VIN or year/make/model. With a specific vehicle, our search engine will be able to pull up related messages about similar vehicles that share e.g. the same engine package, or other shared modules, and other readers will know precisely what vehicle is being referenced.
  • The module field helps people pick a module name from a list of 250+ modules, as well as add their own custom modules if needed. This means people talking about the same modules will actually be referencing them the same way, which will help everyone later when looking this stuff up.
  • Similarly, if you do take the time to specify the tools used (it's optional), you create them one time, and then you'll be able to quickly pull them up later on future module swaps. As we notice popular tools, we'll update our tooling database to share these among all members to make filling out a module swap easier for everyone.
  • Many of our fields are simply drop-down: Condition, Program, Code, Relearn fields are all single taps to select the answers, and most are optional if they don't apply.
  • On DN, we show the same metadata, in the same order, at the top of every message, making it easy to quickly scan.
  • In addition to posting known good/bad scenarios, our module swap system lets anyone ask for help determining if it's possible and what is needed, and at the end everyone benefits from having the answer collected and highlighted in one place, including with the additional metadata.

Over time our goal is to simplify our posting process, but we have to start somewhere, and my experience in this realm has shown me that it's always best to start with asking for structured information. We have several projects on our roadmap that will let us benefit both from structured data, as well as making it easy to post, but first we need to gather data from initial use of the Module Swap system.

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John Curtis Diagnostician
Texas
John Curtis
 

it’d be great if we could get this kind of response from diag dot net to keep this place more professional. Example: the constant Posts of people asking about or discussing about themselves using cracked software. 

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Sean Schultz Mobile Technician
Florida
Sean Schultz
   

John Curtis thats easy to say for maybe you, however if we were in an industry where all shops provided all the top OEM diagnosis equipment like say Autobahn Performance in Oakland Park Florida, then the need would not be there for cracked software especially for the techs trying to handle all makes and models. Just like an industry issue of chip shortages pushing to fill the need to “hack” used modules. The pendulum swings both ways and things are much more complicated than face value shows or even this small amount of talk.

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Tim Wagner Owner
Michigan
Tim Wagner
 

A sincere “Thank you” to those who have made this project happen. I have advocated several times for just such a database both here and on iatn. Thrilled to see that diag has taken the ball and run with it, as the need for this is going to grow exponentially. Now the trick will be getting the word out and getting people to use it…. I see postings already in the last few days that should be in this new system!

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Tom Winzig Engineer
California
Tom Winzig
 

Thanks, Tim. We've been editing the ones we've seen that were not posted as Module Swaps but should have been, same thing for some Resource/Wanted messages. It will take some time for existing members to become used to seeing and using these new types, and we'll do our best in the meantime to guide members that way. We also have many improvements planned for the posting process to make it easier for new discussions to get created in the right way (best type, topics, metadata, and so on), though it will take some time to get these right.

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