Intermittent Stalling, Cluster goes dead and clock in radio resets to 12:00

William Owner/Technician Pennsylvania Posted   Latest   Edited  
Unsolved
Electrical
2014 Chevrolet Captiva Sport LS 2.4L (K LEA) 6-spd
B1325
Cluster Goes Dead And Clock In Radio Resets To 12:00
Intermittent Stalling
Ground Were Inspected And Monitored For Voltage Drop. All Related Connectors Were Inspected
Condition Has Ony Occured 3 Time In 2 Week And 200 Miles

Customer reported that engine would stall while driving and all gauges on cluster would drop to 0. Road test and confirmed customers complaint. Checked and found IPC Code B1325 Stored. Performed visual inspection of Grounds, fuse panel and visible wiring. Cleared codes and road tested until condition returned and set code B1325. Checked Voltage drop on IPC and radio grounds and found normal. Removed and cleaned engine grounds and grounds at front frame rails. Remove all fuses and relays related to cluster and radio one at a time trying to duplicate condition and no single power loss of one circuit will cause radio reset and cluster voltage code to set. Condition returned one time when starting and has no occurred in the last week or 100 miles of driving

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Glenn Owner/Technician
Texas
Glenn
 

I would test battery and clean connection real well as a precaution. If it has the original, it is probably due for a new one.

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William Owner/Technician
Pennsylvania
William
 

Thanks. Battery is not OE and I just tested with two different Midtronics battery testers. All Connections are clean and tight.

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Norris Inspector
Colorado
Norris
 

Volt drop the ignition switch, or just replace it (yes-parts cannon), because it is a chevy and they are well known for ignition switch problems.

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Mark Engineer
Colorado
Mark
 

William I agree with Norris, the ignition switch would be where I would be heading. Depending on how many bananas it is, diagnostics or just load the parts cannon and pull the primer rope. If the switch is a few grapes and your diagnostic time will be a whole wheelbarrow full of coconuts, fire away.

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Agree
William Owner/Technician
Pennsylvania
William
 

Parts cannon is loaded and ready but as of today and an additional 100 miles of driving the condition has not reappeared. with all the connections and harnesses that have ben manipulated I'm going for the poor connection. So its going back to the customer and if it returns the cannon is loaded with an ignition switch. Thanks.

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Darren Mechanic
Wisconsin
Darren
 

Agree!!

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Geoff Diagnostician
Hawaii
Geoff
 

Have you tried smacking the U/H fuse box in different directions and tugging the connectors under it?

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William Owner/Technician
Pennsylvania
William
 

yes sir I have. Thanks

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