Using Chrysler 2534 app for first time

Michael Diagnostician Holt, Michigan Posted   Latest   Edited  

I am using the J2534 Chrysler app for the first time. I have always used a micropod 2 until my recent departure into full time mobile on my own and cant afford the pod yet. Problem I am having is I cant get the files to download. No popup window appears and no error appears. I am using windows 10 if that makes a difference which it could but know others that have used it. Any tips or advice would be great

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Earl Mobile Technician
Midland, North Carolina
Earl
 

Make sure you have the correct Java.

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Michael Diagnostician
Holt, Michigan
Michael
 

Yes sir doing that currently thank you for the answer

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Michael Diagnostician
Holt, Michigan
Michael
 

I have tried multiple Java installations no go

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Daryll Diagnostician
Seymour, Tennessee
Daryll
 

I wrote a powerpoint about 4 years ago on this issue, would be glad to send it to you. Tried posting on here but can’t post a pdf. Will try a dropbox link

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Michael Diagnostician
Holt, Michigan
Michael
 

Would appreciate that. I followed Chryslers directions on the Java and adding it to the exceptions and still wont download cal files

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Daryll Diagnostician
Seymour, Tennessee
Daryll
 

What version of Java? I don’r recommend past Version 8 Update 45 at this point

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Matt Technical Support Specialist
Dallas, Texas
Matt
 

I would love a copy of that if possible. …

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Jd Diagnostician
Houston, Texas
Jd
   

Hello everyone. Can not use windows 10yet only windows 7 or 7 pro for now make sure when you sign into tech authority you read and follow the instructions. may I ask which j2535 tool brand you are using What’s the year make and model of your vehicle if you are using the micro pod software you can use windows 10 but you have to register your tool with and download the j2534 app for

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Daryll Diagnostician
Seymour, Tennessee
Daryll
 

Incorrect. Win 10 works just fine. It’s what I use for Chrysler flashing. And Chrysler doesn’t require tool registration for the flash application

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Jd Diagnostician
Houston, Texas
Jd
 

Maybe this help Thank you for contacting the wiTECH Premium Support Help Desk regarding the new wiTECH 2.0 diagnostic tool. To obtain the new wiTECH 2.0, please follow the steps below in order. - Hardware Purchase (microPod serial number at or higher than WSP-31560 required) - Navigate to aftermarket​.​witechtools​.​com and create account. - For Fleet users…

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Daryll Diagnostician
Seymour, Tennessee
Daryll
 

Not really because that’s not what he’s using. He’s just using the J2534 Flash Application. Completely separate from what you’re thinking

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Michael Diagnostician
Holt, Michigan
Michael
 

Yeah have tried different versions of Java mainly ones chrysler reccomended. Weird thing is I dont receive the error they mention it just says if popup comes up select allow always. I dont get any popup at all. Really frustrating as have tried it on 3 different laptops now and all do the same

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Daryll Diagnostician
Seymour, Tennessee
Daryll
 

Open Control Panel>Programs and Features. Make sure you only have 1 version of Java installed Did you install Adobe Air as well? If it’s not installed then you will have to before running the flash app

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Jd Diagnostician
Houston, Texas
Jd
   

I have the manual kb​.​fcawitech​.​com/article/unable… click link kb​.​fcawitech​.​com/file​.​php?id=86

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Daryll Diagnostician
Seymour, Tennessee
Daryll
 

See if this link work and if the document helps dropbox​.​com/s/x0l7x85qdnbz…

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Michael Diagnostician
Holt, Michigan
Michael
 

I will try that tommorow thanks for the assistance

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Matt Technical Support Specialist
Dallas, Texas
Matt
 

Thanks a million!

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Mike Mobile Technician
Mount Pleasant, South Carolina
Mike
 

Java version 121. Also in some browsers you must click a popup that says allow java. If you see that and click allow the file will still not appear but when you go back through to select the file it should not prompt you and show the file.

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Michael Diagnostician
Holt, Michigan
Michael
 

Ok I will try that version tommorow. Appreciate the help

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Mike Mobile Technician
Mount Pleasant, South Carolina
Mike
 

version 8 - 121 I have also seen where a 64 bit Java was installed on a 32 bit and visa versa.

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Daryll Diagnostician
Seymour, Tennessee
Daryll
 

In my experience the version 8 Update 45 gives the least issues. Also works best woth GM’s SPS. If you need the 8u45 file let me know. It’s all I use and works fine

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James Owner/Technician
Pike, Pennsylvania
James
 

Make sure your settings are allowing Popups

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Daryll Diagnostician
Seymour, Tennessee
Daryll
 

What internet browser are you using? Needs to be Internet Explorer. And depending on what version, you may have to choose the Compatibility View in the tools bar

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Michael Diagnostician
Holt, Michigan
Michael
 

Internet explorer

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Randy Curriculum Developer
Raleigh, North Carolina
Randy
 

I have recently used Win10 with the J2534 app and here is what worked for me (2012 Durango). Apologies if you already have done some of this. Java 1.8.0_181 Permissions set in Java control panel Permissions set in browser Connected to J2534 server (Green dot. If you are using a machine that has previously connected to the WiTech server that may be the issue) Firewall and anti-malware turned

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Michael Diagnostician
Holt, Michigan
Michael
 

Have tried all the suggestions and still nothing. It does not error just never begins download. There is no pop up box or anything. Beyond frustrated with it lol and not sure what else to change. There dont seem to be any exception for Internet explorer unless need to change versions of that

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Michael Mobile Technician
Clinton, Utah
Michael
 

Hi Michael, You may be able to back door the files by using the Tech Tools program. It is meant to be used with the DRBIII emulator. I am not sure if the files are the same for J2534. The tech tools files download easily. When I am using a J-Box, I use a virtual machine. That way there are not any issues with updates. If you need help, we can do a desktop share and try to figure it out. You can

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Michael Diagnostician
Holt, Michigan
Michael
 

Thank you really appreciate that. For now problem has been fixed had a friend Keith Perkins Teamview in and he corrected some security issues with the Internet explorer and put in a version of Java it seems to like though I had tried 5 or 6 different versions myself so I imagine most of problem was with browser

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Daryll Diagnostician
Seymour, Tennessee
Daryll
 

What version of Java did you end up with? I have not been mear my computer today to send the 8u45 out. My apologies

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Mike Mobile Technician
Mount Pleasant, South Carolina
Mike
 

Glad to hear it was resolved. I have been noticing that many of the OEMs work better with Google chrome particularly Toyota and from what I recall the Hondasunscription site. I normally use edge and of course diag​.​net doesnt play well with it. Did you try chrome by chance? And to anyone reading this is chrome not working with anything that you know of?

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Bob Owner/Technician
East Longmeadow, Massachusetts
Bob
 

Do you have any anti-virus programs installed? Any popup blockers etc. I will bet that when you get it figured out it will turn out to be a simple system setting that's wrong or some kind of browser issue.

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