17.4% of the Collision Repair Community use OEM Procedures 100% of the Time

Scott from Claremont Manager Posted   Latest  

The collision repair industry has been receiving quite a bit of attention lately, and rightly so. When most of the OE’s came forward with the Pre/Post Scan Position Statements a couple of years back, that definitely sent a message across both the collision and mechanical repair communities. 

Earlier this month the TV show “Autoline This Week” focused on vehicle technology and collision repair. On the show were representatives from both Ford and I-CAR. during the show the Ford rep stated that they “encourage” OEM repair procedures and then I-CAR’s John Van Alstyne reported that only 17.4% if the collision industry use OEM procedures 100% of the time in the video

I know that we have several members here engaged in some aspect of delivering services to collision centers, what are your thought, concerns, recommendations, and or predictions in regards to the future of collision service and repair?

If you scroll to approximately 12:00 the ADAS topic is unveiled and I like what I heard when John said that this is introducing a “New Discipline” in the repair shops.

And for the “Elephant in the Room” discussion “Tech Shortage” scroll to 12:00 where there seems to be a disconnect. Did I hear the Ford rep state that a seasoned collision repairer could earn six figures?

For more insight, check out this story on the SCRS Repairer Driven News Website.


Dean from Albany



Scott, I know several body techs who crush it! One is a painter and is well into the six figure salary. He is, however, a real professional. 

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Scott from Claremont



Thanks for the feedback Dean, is your example painter working for a large MSO or an independent? Also, what is the majority of his work consist of? General or custom.

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William from Ashland



6 figures, huh?? Be interesting to find out how many dealer folks actually make that! (I suspect not too many!) These desk jockeys don't really know what the real world is like, do they? No account is taken into account for the huge amount of time necessary to research, read, UNDERSTAND, and document these high-tech vehicles, systems and repairs. Everything is .3 this and .3 that. A 34K fender repair doesn't sound so bad when you consider you need 20K+ of high tech targets and alignment equipment (WITH the trained techs to use it) in order to repair the car!

As a shop owner, if I'm spending 18K + training to be able to perform these repairs, plus the shop space, then I am going to charge LARGE money to perform them. Otherwise, why bother? We just sent a 2016 GMC truck to the dealer after a windshield replacement to align the camera because we don't have that equipment yet (maybe never)!

The money paid techs has got to go up, but the shops also will have to increase what they charge to perform these procedures. The reduced lunch is over, and the consumer has no idea what is coming or what it will costs them in higher insurance costs, repair costs and inconvenience!

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Scott from Claremont



I would hope that they are coming from the 17.4% of the market but I'm not sure. 

What was the turn around time on the 2016 GMC and in rough figures, what was the cost?

Yes I think that the tech shortage is directly tied to overall wages and benefits and this is why we have a shortage today IMO.

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