Autel software missing Chevrolet trucks?

John Technician Utah Posted   Latest   Edited  

Anyone having issues with current software from Autel that's missing Chevrolet trucks. Particularly … Silverado

-1
Missing Info
Robert Mobile Technician
Delaware
Robert
 

It depends on what network the modules in question are using. I know the autel won’t read the srs modules in some newer gm. Basically gm is using a can network type that the autel doesn’t have.

0
Ð Awarded
Glenn Owner/Technician
Texas
Glenn
 

Hi John, Have you called Autel USA in New York? They have been really helpful for me. AES wave has some good tech folks also.

0
Ð Awarded
Ken Owner
Louisiana
Ken
 

What model Autel tool are you using and is it current on the updates?

0
Ð Awarded
Jürgen Owner
Mexico
Jürgen
 

Make sure your Scantool is CAN FD (flexible data) rate capable. autotechdrive​.​com/can-fd-guide

0
Ð Awarded
Jeff Owner/Technician
Arizona
Jeff
 

amazon​.​com/dp/B08B4KZGF3…

0
Ð Awarded
Bruce Owner/Technician
Pennsylvania
Bruce
 

My 909 dorsn't have any problems. The inteface works on the new protocols, Can FD, Mega Can etc.

0
Ð Awarded
Todd Mobile Technician
Alberta
Todd
 

Rent GDS short term

0
Ð Awarded
John Technician
Utah
John Resolution
 

Newer software for tool was available that fixed this issue. Thanks Glenn

+2
Resolution Ð Awarded
Helpful
Interesting
Thanks
Glenn Owner/Technician
Texas
Glenn
 

Hi John, Glad it worked out for you. It also helps to keep a check on the updates for vehicle brands you frequently work on. Autel constantly updates their units as long as you maintain an annual renewal.

0
Ð Awarded