Heavy-Duty Right To Repair – John Deere

Scott Manager Claremont, California Posted   Latest   Edited  

This article was shared with me this morning and the question is, what does this actually mean? I know that we have some HD industry folks here on board and I would love to hear their take on the subject. 

  • UPDATE: February 2019

Member Chris Groff has posted a new thread on this subject here:

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Tyler Owner
Gilbert, South Carolina
Tyler
 

I will have to research this a little more, but essentially nothing has changed from a first read over. John Deere agrees to make available to purchase repair information, but not starting until model year 2021. John Deere did not agree to sell their diagnostic software, which they haven’t ever sold to anyone. The end users also agreed to not tamper with emissions, source code, etc... all things

+2 Ð Bounty Awarded
Matthew Owner/Technician
Beecher, Illinois
Matthew
 

I think the argument has been approached wrong. Instead of advocating for farmers to fix their own equipment it should be argued that professional independent technicians need access to the right equipment. This creates a little competition, which is good for the consumer. If the dealer is the only option I could argue that vehicle emissions could increase. Many failures will increase emissions

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Michael Mobile Technician
Clinton, Utah
Michael
 

One of my customers told me that when buying a new John Deere you agree to only have the dealer work on it. I have not secured a copy of the contract but I would sure like to have one to read. I know two AG mechanics that work in Central California. They have told me that they were threatened by the local dealers because they are draining their workload. In Western Nebraska, an AG mechanic told

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Tyler Owner
Gilbert, South Carolina
Tyler
 

It is my opinion, that at the end of the day John Deere is just being really aggressive and telling a lot of untruths. We had a LARGE client purchase some off highway diagnostic tools for working on John Deere generators. First week they had the tool, the John Deere rep happened to come by and saw they were using a non-John Deere tool to do a DPF regen. He told them, both verbally and in an

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Matthew Owner/Technician
Beecher, Illinois
Matthew
 

Which manufacturer do you see as the most "aftermarket friendly"? Who makes software readily available for purchase to the aftermarket that you know of?

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Tyler Owner
Gilbert, South Carolina
Tyler
 

For off highway from the OEMs? No one does. They all make it extremely difficult if not impossible. John Deere has a pretty much "no one gets our software" stance, while CAT and other vendors bend to larger customers. To make matters worse, there is no such thing as an "universal" comm adapter. You have to purchase the CAT Comm 3 to use with CAT ET, John Deere ELD to use with John Deere Service

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Chris Diagnostician
Lansdale, Pennsylvania
Chris
 

Just stumbled across this thread, but I wanted to add a little information if anyone is interested. Common misconception that John Deere does not sell their service information and/or software to customers. Any customer can order the same paper or DVD tech manuals that the dealer user. As far as direct OEM software, yes and no. There is what is called "Customer Service Advisor" which allows

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Matthew Owner/Technician
Beecher, Illinois
Matthew
 

Do you guys think John Deere and other equipment manufacturers are in violation of the EPA final rule linked here: epa​.​gov/regulations-em… Section 1045.110 section (e) specifically states: "Make data, access codes, and devices accessible. Make all required data accessible to us without any access codes or devices that only you can supply. Ensure that anyone servicing your engine

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Tyler Owner
Gilbert, South Carolina
Tyler
 

No. They put displays in the dash that show the codes, and any generic reader will read John Deere fault codes. They just use SAE standards for SPN/FMI on their codes. I also think there are some different requires for on-highway vs off-highway diesel engines.

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Matthew Owner/Technician
Beecher, Illinois
Matthew
 

This was the final rule specific to off-highway. I think the language can be interpreted in many ways, like JD is compliant or they need to make things more accessible. I think the people pushing back at JD should be using more documents like this instead of the farmer's right to repair. We shall see how it all pans out. Personally I think the EPA should have a little more involvement. Lack of

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Chris Diagnostician
Lansdale, Pennsylvania
Chris
 

Scott, sorry to revive an old thread, but I actually chatted for a few hours with the author of that article and he was misinformed in a few ways. But as always there are multiple sides to any story. Very nice gentleman. As far as right to repair, John Deere is not nearly as bad as they are made out to be, but they are rather strict. If there is interest, I can go on beyond the comment I left

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Scott Manager
Claremont, California
Scott
 

Hi Chris, No worries about reviving. Thanks for the follow up and your new intel would be greatly appreciated.

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Chris Diagnostician
Lansdale, Pennsylvania
Chris
 

Scott, I opted to start a whole new post to bring it all back to the forefront, please feel free to combine the threads if necessary. I am hoping to stir up some debate on this as I am pretty well torn between the 2 sides. Here is the link to the newest thread.

+1 Ð Bounty Awarded