2017 Ford Explorer B14E7

Scott Owner/Technician South Dakota Posted   Latest  
Unsolved
Electrical
2017 Ford Explorer XLT 3.5L (8) 6-spd (6F35) — 1FM5K8D86HGD89157
B14E7
Can't Clear Code

I'll make this brief, a body shop replaced the right front lights and or headlamp module. code won't clear out but all of the headlights work.

My main question is how would I search for a discussion on the code? I read the site quite often but have never searched for a problem on it. thanks

scott

0
Glenn Owner/Technician
Texas
Glenn
 

B14E7 FORD: Code Meaning, Causes, Symptoms, & Tech Notes (engine-codes​.​com) See if this link helps. It would help to know the suffix of this code. Basically there is a CAN bus issue

0
Ð Awarded
Scott Owner/Technician
South Dakota
Scott
 

yes, i realize that now. my scanner doesnt report the suffix. I found out now that the Head lamp and fog lamp module were replaced. Are they programable, I am on hold with Drew Tech know waiting to talk to them about programming.

0
Ð Awarded
Scott Owner/Technician
South Dakota
Scott
 

Drew Tech can't do it, I'm sending it to the Dealer. Thanks for everyones help.

0
Ð Awarded
Jorge Mechanic
New York
Jorge
 

According to shopkey, this does require configuration. If the suffix is 55. DTC B14E7:55 “Not Configured”

0
Ð Awarded
Val Business Development Manager
California
Val
 

Scott, the 2017 model explorers usually do not require to be programmed. The new model (2020 models) now require programming.

0
Ð Awarded
Jorge Mechanic
New York
Jorge
 

What’s the second set of numbers after the DTC? B14E7:XX?

0
Ð Awarded
Val Business Development Manager
California
Val
 

Scott, I’d start by calling the dealer and getting the correct part number for the headlight and Headlight module. We’ve had similar issues. Most of the time, it’s the ballast, but often the installed headlight is incorrect.

0
Ð Awarded
Chris Technical Support Specialist
New York
Chris
   

If the LED Driver was replaced, it needs to be initialized. there should be a scan tool function for LED Lamp Driver Module Initialization. You can swap modules left to right, reinitialize and rescan and see if the fault moves with the module. connect the diagnostic scan tool and execute the “ LED Lamp Driver Module Initialization” routine ~FoMoCo

+2
Ð Awarded
Agree
Helpful
Robert Mobile Technician
Michigan
Robert
 

Chris is absolutely right! Do these all the time for the collision centers. Time to invest in an OE tool to get the suffixes in order to diagnose the vehicles properly. The Ford VCM3 is rather cheap and so is the subscription and you don't need drew technology to do it. Just read service information. It is all in black and white.

0
Ð Awarded
Geoff Diagnostician
Hawaii
Geoff
 

I guess nobody read your question, "My main question is how would I search for a discussion on the code?" You go to the home page and click the magnifying glass icon, then type.

0
Ð Awarded