Usage of this Forum?

Craig Owner/Technician Tallahassee, Florida Posted   Latest  

Hey,

Do you want this forum used for discussion of things new users need help on? Tips and tricks? Problems inside the program?

Thanks,

Craig

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Paul Owner/Technician
Boulder, Colorado
Paul Default
 

Best place to discuss Shop-ware​.​com is probably the facebook official/unofficial user group facebook​.​com/groups/1373153…

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Steve Technical Support Specialist
Cromwell, Connecticut
Steve Default
 

Damn, Paul you beat me to it.

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Steve Technical Support Specialist
Cromwell, Connecticut
Steve Default
 

Craig, Shop-Ware has an unofficial forum on Facebook that is monitored by Shop-Ware where most users are directed. It is the best place for any discussions related to Shop-Ware usage. Go here facebook​.​com/groups/1373153… , and ask to join. I am a regular poster on that forum.

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Hollis Technician
Boulder, Colorado
Hollis Default
   

Sounds good to me. I'm not on Facebook, never plan to be. We use Shopware. I like it. They gave us a number and contact name, but during the day I'm too busy to call. A discussion group would also help me to formulate questions for them. If it's ok with DN management you might be able to start a 'Users Group' Link below. diag​.​net/groups

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Matt Business Development Manager
San Francisco, California
Matt Default
 

Thank you for posting here! … monitors DN, and we'd love to see more interaction and a group here. The Facebook group is popular and we monitor it to help out, but we wanted to grow the interaction here as well. So please feel free, and we'll build on any discussion or questions posted to Diag Network.

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Hollis Technician
Boulder, Colorado
Hollis Default
 

Thanks Matt, Seems there are numerous ways to contact SW, Even your site has a 'Contact Us' link :O) My employer gave me a 1-800 to call if I have questions during the day, He's spoken with our contact / rep and says he's a great guy, great customer service. Time and presence of mind are the limiting factors for myself and management to address some of our stumbling points, so if I see it…

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Craig Owner/Technician
Tallahassee, Florida
Craig Default
 

Thanks Matt, I thought you would like as many places as possible talking about your product. I am not a big user of Facebook, I do go on occasionally. I am on here at least once a day and also Iatn. So far like the program just trying to get proficient with it.

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Rudy Technician
Montebello, California
Rudy Default
 

Since any one can create a specific group within DN,why not create a Shop-ware group?

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