After Action Question EARLY build 2017 Mazda6 with forward radar and lane keep - Calibration + TSB - Possible Autel info error

Chris Owner/Technician Alabama Posted   Latest   Edited  
Resolved
Autel
Collision
2017 Mazda 6 GS 2.5L (5) 6-spd (C66M-R)
Battery Current Lamp On
Dctodc Warning Lamp
Front Radar Not Available
Lane Keep Assist Not Available
Cannot Calibrate Forward Camera Either Static Or Dynamic

So the car is gone, but I would like some suggestions on a theory I have for not being able to calibrate the front camera with either Autel MAxiSysElite or my G-Scan 3. 

Short version, car goes to one of my glass companies for windshield install… done 100's with them. They drive it to me, all the warning lamps are on, which they NORMALLY not always stay off without disconnecting camera when replacing windshield. I go through normal setup, I decide to do a static calibration. Set it up according to my instructions and here come a few twists;

After verifying target set, I hit calibrate… screen says calibration in progress, thats is it. Hangs right there showing calibration in progress FOREVER, no fail, no pass, no error code. I reboot and try again, same issue. 

NOW, I must enter a value from back from calibration frame/bar to the center of the front wheels, in MM according to Autel and GScan. I suspect the measurement should be from two different places or not in MMs. That is my main question if anyone can post the OEM (I also have oem targets and J2534) but since this was a money losing glass claim, I gave the customer copies of the two TSBs for this exact car (it met all vin#, camera check digit “B” and build date. 

I didn't want to waste a motorcraft subscription to a car I have already punted on. Also, when I went manually to the FCM control unit, there were NO options for the Dynamic Calibration. If I went to ADAS Calibrate with Autel it asks for Static or Dynamic, when I tried Dynamic, it would go through the checklist to the final “make sure ignition is on” and press proceed. As soon (instantly) I hit ok to enter the dynamic calibration drive, it immediatly says (before I even move from park to drive) it instantly pops up dynamic calibration fail with a number of possible causes such as car may have entered dynamic calibration but car was not driven, but it gave me no option to even drive before the big fail screen pops up. 

Again, Pretty sure the forward camera was likely out before it went to windshield shop but if anyone has the extra time and can post the factory target placement and values needed for frame to wheel center (or possibly another location) I would appreciate it. I can update the question with VIN and screen shots tomorrow. I am home still thinking about this one. Car also keep throwing a battery system code for DCtoDV and 14 volt system problem. I can clear the codes but they come right back,. I am trying this with a fully charged battery with constant battery backup. Thanks for your time to post and help if possible. If it wasn't a $25 profit on a glass only claim I would have gone through FDJS but again, believe I have a bad camera with bad instructions with outdated hardware and software.

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Interesting
Brian Owner/Technician
Minnesota
Brian
 

Most likely just needed to drive it. Factory IDS does the same with Dynamic! Once someone has hit dynamic aim it stays in that mode and will get rejected everytime after that.

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Chris Owner/Technician
Alabama
Chris
 

It would not enter Dynamic mode. I could select it, but as soon as I hit proceed , it would immediately show up as “calibration failed” , instantly. i tried every variable . I also tried to check the module itself, the “special function “ sub menu was missing in both of my scan tools. I of course cycled the ignition along with removing and reset of the battery cable.

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Tim Owner/Technician
Alberta
Tim
 

I had one recently where the glass installer did not clip the camera in properly. May be worth checking.

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Chris Owner/Technician
Alabama
Chris
 

Thanks, I did pull the cover off and look. Seems to be an error in the car as it won’t allow the dynamic and freezes while trying static. (Two different scan tools)

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Chris Owner/Technician
Alabama
Chris Resolution
 

So, after me donating several hours to this car, and the glass only company (you can guess who) would not accept my word on the diagnosis of a bad FCM . So I had the glass company pick it up, they took it to the dealer for a calibration, two hours later billed for a failed calibration and 1.0 diagnostic and an estimate for a new FCM (just as I said). Worst of all, I didn't get paid a dime for my…

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Resolution Ð Awarded