What repair are you unable to perform?
Sorry, did not know where to post my utter frustration
What information are you having trouble obtaining?
Everything of course
What steps have you taken to obtain the information you need?
This will be the Third time filling out this application
Fred, Are you filling out the application for their scan tool? You have not given me enough to go on. Despite your frustration think of this as a request for an automaker to assist you with a problem. They need to be able to understand what you need help with. I will contact them if you will please revise and give me answer to what you were trying to do with this 911. Thanks!
Thank you Donny, I filled out the paper work some time ago, nothing from Porsche. Gave up but trying again. Someone from PNA (Porsche North America) did actually e mail me. Mitchell Grasser from PNA sent the paper work I previously filled out with zero info on where to send (typical). I've reached out to him and waiting for reply. Thx
Mitch is no longer in that role which may be where the ball was dropped. He was really great about helping. Let me find out where we are. You still need to tell me what your application was for please. I am not sure what you are trying to accomplish from the information posted so far.
Mitchell Grasser is obviously still doing something. He has reached out to me and I've e mailed what he wanted signed and copy of drivers license (front and back) . We'll see what happens next. This is the farthest I've reached within the Porsche. Porsche should have much more info on what procedures you have to do, paper to fill out etc. There is nothing to help the Independents. I'm quite sure…
Good day Donny, Here is what's happening so far: Mitch Grasser sent us forms to fill out, copy of drivers license (front/back). He then forwarded to someone called Annika @ Porsche. Not sure if this was North America or Germany. Since everying is in German from her to Mitch, I'm assuming this was from Germany. Annika responded on Dec 2, 2021 advising that everying looked good (assuming paper…
Fred Thanks for that. I will reach out and see where it sits in the process. This seems longer than normal.
Don't bother, went in today and everything is working. We will check operation of virtual tester and the security side of Fazit. Thx