Is there a way to contact Mitsubishi to reset download?

Michael Mobile Technician Clinton, Utah Posted   Latest  
Question
Programming
2008 Mitsubishi Lancer ES 2.0L (4B11)

Working on programming a Mitsubishi. First use of the new program. When downloading the update files, the software failed to download about a dozen times before getting the attached message. It seems I made the server angry. Anyone know a workaround?

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David Owner/Technician
Ambler, Pennsylvania
David
   

I have not done one in a while. I would download to the vci and then to the car​. This is the medic number I got when they accidentally sent me a medic lap top by mistake or you can try … Hyun Ji product specialist.

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Michael Mobile Technician
Clinton, Utah
Michael
 

An update on this nightmare. Was able to get car back today. Spent most of the late afternoon going back and forth with engineer. New software did not let the J2534 devices communicate. Engineer insisted that win10 64 bit would work. Finally he mentioned that it would work on Windows 7 32 bit. I had been trying Windows 7 64bit along with 10. I loaded the MUT software onto a laptop with win7 32

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Anthony Technical Support Specialist
Kirkwood, Pennsylvania
Anthony
 

Hi Mike: Things like this are one of the many reasons that I've locked my boxes down. Now, when M/S attempts to make me an unpaid beta tester, it's only a minor inconvenience. I'm still running 1709 on one box and 1803 on another. Guido

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