Kia Secure Gateway down

Kris Manager Wisconsin Posted   Latest  
Updated
NASTF
Electrical
Security
2022 Kia K5 EX 1.6L (2) 8-spd (A8MF1)

What repair are you unable to perform?

Front camera calibration and BSD Variant coding

What information are you having trouble obtaining?

Cannot perform calibration or Variant coding due to Secure Gateway being down on Kia's side

What steps have you taken to obtain the information you need?

Verified tool and vehicle operation on several different Kia models to ensure it was not a vehicle or tooling issue. 

(Optional) Any other comments or concerns?

Due to the Secure Gateway being down on Kia's side, we are unable to perform calibrations.

All models are being affected, not just the one listed.

0
Donny Manager
Colorado
Donny OEM Notification
 

Automaker alerted of the situation.

0
OEM Notification Ð Awarded
Donny Manager
Colorado
Donny Update
 

KIA has responded and is working on a solution. They say their Gateway is not down.

0
Update Ð Awarded