Multiple Brand Servers Down

Donny Manager Colorado Posted   Latest  

All, 

As many of you are aware multiple brands have websites that are down. The common thread appears to be Snap-On. We have been told IT teams are working diligently to resolve these issues. It appears that most of the outages began about 5pm ET on Friday. As soon as more information is available we will update you. 

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John Owner
New York
John
 

Donny, Thanks for the update. Just wanted to clarify that Chrysler TA was down Friday 8:00am EST. There also seems to be an issue with telephone prompts when trying to contact TA.

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Eric Manager
Arizona
Eric
 

It was more like 5AM

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Rufino Technician
California
Rufino
 

This could be the reason We can register a SnapOn scanner to use it on a secure gateway of a 2021 Dodge?

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Ric Owner
Texas
Ric
 

Ours was out Thursday round 5 - 6pm. Back up this morning when tried it round 10.00am

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Jesse Engineer
Missouri
Jesse
 

Maybe Anonymous decided to hit them? They put out a statement last week.

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Jay Owner/Technician
Rhode Island
Jay
 

What I am hearing is its the Amazon servers housing most of these sites, hopefully they credit for the time they are down.

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Duane Owner
California
Duane
 

A friend is a Snap On dealer and they told him their server that is in Romania was down. Who knows what that means. It's up now but not sending email tokens.

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