Technician safety during coronavirus outbreak
I am wondering how everybody is dealing with keeping their technicians safe during the coronavirus outbreak, obviously steps like washing your hands getting in and out of every vehicle and wearing rubber gloves and disposing of them at the proper times are helpful but are any of you guys instituting Any other procedures or policies that the group may find helpful?
After getting deathly sick about 6 years ago I wash hands constantly plus have sanitizer every where,work,car,home and when i touch something I do not touch face unless wash hands or sanitizer. Office staff have been constant lysol cleaning. About it I guess.
Going to stop all waiting appointments for a while. Try to get customers to use drop off box and pay over the phone leave keys in car or quick come in and grab keys and receipt. Techs use gloves and maybe a face mask. shut the car blower off right away.
Carolyn Coquillette from Shop-Ware penned a blog post with a number of recommendations on this topic you may find worth reviewing.
Not a direct answer to tech safety, but if the cars aren't coming in, it may be a moot point. - To maintain car count, offer complementary pickup and drop off. - Advertise that all vehicles will be disinfected after each service. My 2 cents.
We all use gloves religiously anyway, I now put on a fresh pair after servicing, boss went out and bought a bunch of lysol wipes so we hit the keys, exterior and interior handles, shifter, window switch, steering wheel and climate knobs. And lots of washing hands