Mercedes TRP site is down

Tim Mobile Technician Washington Posted   Latest  
Unsolved
NASTF
2009 Mercedes-Benz GL550 5.5L (273.963) 7-spd (722.9) — 4JGBF86E19A509333
Ism No Shift

Tried to order TRP thru portal, locksmithsdrm​.​com/mb-sdrm/defaul… the portal has been down for awhile now. Does anyone know if Mercedes is using a different portal??

0
Alex Owner
Georgia
Alex
 

You now have to go through NASTF there is a special D-1 for Mercedes. Once filled out it will link you to order portal.

+1
Ð Awarded
Agree
Helpful
Thanks
Tim Mobile Technician
Washington
Tim
 

Thank you.. I will give it a try..

0
Ð Awarded
Donny Manager
Colorado
Donny
   

MB USA and NASTF are working on a letter to all NASTF Members who have MB in their interests to release early next week. NASTF has had the MB TRP D1 running for well over a year but MB decided to deprecate the old process on their website recently. Sorry for the confusion. We are working through the steps involved with them to try to further streamline the process for VSPs. Hopefully we can turn…

0
Ð Awarded
Tim Mobile Technician
Washington
Tim
 

Thank you, I went thru the nastf form and sent that to my dealer.. they are trying to figure out how to order the part with no email from corporate…. I was getting rather spoiled… I would get the info needed, order the part via the TRP website, then scan all the forms into a pdf, send it to my parts department, then get an email back saying when the part would be in… Then fill out the online D1…

0
Ð Awarded
Alex Owner
Georgia
Alex
 

You should have got an email from corporate. i have when ordering this way.

0
Ð Awarded
Donny Manager
Colorado
Donny
 

Currently this is the process MB USA is using. We are hoping to reduce steps and use SDRM's abilities already tied to them to do that. For the time being this will get it done.

0
Ð Awarded