Ad Blue "DEF" issues

Firas Owner/Technician California Posted   Latest   Edited  
Unsolved
Driveability
2014 Mercedes-Benz Sprinter 3500 3.0L (642.896) 5-spd (W5A380)
P16CE-00
P16CF-00

p16ce00 code stored/active seen in scanner, yet not on dash.

P16cf00 code stored /Active seen in scanner, yet not on the dash

Under a code scan i see only these two codes, i clear the codes and they imeadatly return. Many miles have been put on the vehicle to see if the active testing the code is showing complets, yet under a scan all i see is the test is still active and sets the code as such. The customer is a valued and we wish to seek advise in this unfortnant vehicle isses, even more would be greatfull of any advise to resolve this issue, please and thank you.

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Jeff Manager
Missouri
Jeff Default
 

Hopefully this helps.

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Firas Owner/Technician
California
Firas Default
 

Thank you Jeff its work

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Paul Technical Support Specialist
Colorado
Paul Default
 

You need the real factory tool for this. DAS/XENTRY and you will need to sign on to the Mercedes server for a reflash. I can remotely apply my licensed Xentry if you have the right stuff. …

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Scott Owner
British Columbia
Scott Default
 

Hi Paul, Are you able to tell us more about remote application of Xentry? Email me if you prefer: …

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Paul Technical Support Specialist
Colorado
Paul Default
   

Scott, Your website is amazing! I have never seen one as nice as yours! I will email you with the details.

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Maynard Technician
Ontario
Maynard Default
 

Hi Paul, We are in Canada, not sure if that makes a difference to you or not. Regardless, Would you also show me the procedure of how that works please? … Thankyou

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Paul Technical Support Specialist
Colorado
Paul Default
 

We connect over the Internet to either the VeDis 3 or the i Scan 3 set to DOL or Diagnostic On line and connected to the cars DLC. Wired LAN, an adequate programming power supply and good Internet is needed. Password and user ID sharing allows a hand shake and establish the connection. We run the factory software's on our PC's to the cars in your shop. Simple. The VeDis 3 and the i Scan 3 are…

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Zavion Mechanic
North Carolina
Zavion Default
   

I have a permanent fix for your sprinter without any issues Shoot me an email …

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