Mopar Tech Authority payment issues

Mitzio Diagnostician Chile Posted   Latest   Edited  

Hello colleagues, I am speaking to you from Chile πŸ‡¨πŸ‡±, I need to ask one of you a question ... They have had payment problems with Tech Authority, When I try to pay the card payment window it stays frozen and I say nothing, the worst of Everything is that I charge three times on my credit card 😒😒😒 And from the support I had an answer that says that the payment is "initializing" I don't know what they mean by that πŸ€·πŸ»β€β™‚οΈ Do any of you Has that happened in the last few days? I need help thanks! πŸ™ŒπŸ™Œ

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Tim Owner/Technician
Alberta
Tim
 

Same problem, haven't had a chance to contact Tech Authority yet...

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Mitzio Diagnostician
Chile
Mitzio
 

Tim, Since when do you have the same problem? πŸ₯Ί

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Tim Owner/Technician
Alberta
Tim
 

Happened twice last week

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Paul Technical Support Specialist
Colorado
Paul
 

Have you tried a different browser? Might also turn off your pop up blocker.

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Mitzio Diagnostician
Chile
Mitzio
 

I will try and let you know, Thanks!

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Terry Diagnostician
Florida
Terry
 

I had same issues! 3 credit payment on my card! Called tech authority support, told to try AE TOOLS! Which I’m a customer of. Great guys and girls over there. They issued me a promo code and I purchased 3 day and flash token though that company! They walked me over everything. I have no problem ever since. Word of warning..... do not buy from tech authority, at least right now, they are having…

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Mitzio Diagnostician
Chile
Mitzio
   

You are the man!! Aetools is awesome very helpful thanks in avance!!! πŸ™ŒπŸ™ŒπŸ™ŒπŸ™ŒπŸ™ŒπŸ™ŒπŸ™ŒπŸ™Œ

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Azeez Owner
Nigeria
Azeez
 

Same with rangerover Topix service, got debited twice on my card yet no access to service. Seems manufacturers are extorting independent workshops Talking from Nigeria

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Brian Instructor
Ohio
Brian
 

I was trying to purchase a vin sub the other day , it froze, I backed out and ended up charged for 2 & had 2 available

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Rick Technician
Massachusetts
Rick
 

I purchased my tokens and 3 day Tech Authority script through AE Tools last week and had no problems at all. They were very helpful with walking me through the process.

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Reid Owner/Technician
New Jersey
Reid
 

Same issue here. I had to try four different laptops and finally completed my purchase using my Snap On Verus Edge. I have also been able to make several Tech Authority purchases on my old Windows XP laptop.

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Brian Owner/Technician
Ohio
Brian
 

Are you using Internet Explorer or Google? If you are not using IE id try that. Have had problems in the past with google.

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