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Volvo program login stall

Gery Diagnostician Florida Posted   Latest   Edited  
Question
Resolved
Programming
2020 Volvo XC60 T5 Inscription 2.0L (10 B4204T23) 8-spd (TG-81SC AWD)

Hello techs again. So I attempted my second Volvo programming(new headlamp module) but could only get as far as login for software purchase. I put in my Volvo bookstore log in info but it would stall and get no response.

I tried logging in and out vida admin(before and after), I tried using my vida login info and would get a login failed response.

When I use my Volvo bookstore login it would not respond when I hit the sign in button. Waited over five minutes and no response. However when I would put in the wrong login info I would immediately get a login failed error. Not sure if this is from Volvo side or am i doing something wrong?

Thanks in advance for any input.

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Larry Owner/Technician
California
Larry
 

volvotechinfo/bookstore credential is the one that should be used, but it looks like this is on volvos side. I cant log into the bookstore right now either…

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Gery Diagnostician
Florida
Gery
 

Thanks Larry. Wasnt sure if I was doing something wrong or maybe a setting.

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Gery Diagnostician
Florida
Gery Resolution
   

Went back today and immediately logged in with no issues. I’m guessing it was something on Volvo side. Headlamp programmed and all seems to be good but I am still getting a program code from left headlamp. Not sure if I need to run the configuration program…. Here’s some screen shots where it appears to have programmed correctly.

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