Management Training Opportunity - Sat. Feb. 9 and Sun. Feb. 10 - Montreal, QC

Charlie from Newark Curriculum Developer Posted   Latest   Edited  

CAB …

Calling all Quebec Service Advisors 

WTI/CTI is offering two Service Advisor Training Classes in Montreal on February 9 and 10, 2019.

Classes are taught by Jeremy O'Neal. For those who haven't met Jeremy, he's an amazing motivational speaker full of real-world practical selling knowledge with an impressive hands-on resume

Jeremy's professional background

  • VW Dealership Service Advisor, Audi Dealership Service Manager, Porsche Dealership Service Advisor
  • Independent Automotive Repair Shop Owner
  • Service Advisor Performance Coach

Don't miss out on this rare weekend appearance of one of the industry's best automotive trainers and set new sales records when you return to your shop on Monday!

Sign up here to get your 2-for-1 Diagnostic Network special offer. Sign up for both classes and bring a guest for no extra charge!

Class 1: Maximizing Profits Selling Diagnostic Services (Feb. 9)

The Diagnostic repair process is the most expensive labour operation that a shop can perform. Come learn the exact science behind the diagnostic repair game and how to win on each job. With so many shops and dealerships telling customers they’ll waive their diagnostic fees or will scan the vehicle for free, how do you stand out from the competition? You’ll leave with an exact blueprint tailor-fit to your business.

Here's a link to Saturday's class flyer: Maximizing Profits Selling Diagnostic Services

In this class you’ll learn how to

  • Create and sell a Diagnostic Package
  • Convert price shoppers into paying customers
  • Decode the pricing puzzle.
  • Customize a curriculum using with case studies and real world repair examples.

Sign up here to get your 2-for-1 Diagnostic Network special offer. Sign up for both classes and bring a guest for no extra charge!

Class 2: The Profitable Service Advisor (Feb. 10)

Leverage the 4 Keys to maximizing profitability and master the skills needed to grow your shop's profit. The 4 Keys are the fundamental steps that should be carried out during every transaction. The success of your sales effort comes down to consistently executing on these keys elements.

#1 - Master Lead Conversion #2 - Initial Vehicle Write-Up #3 - Sales Presentation. #4 - Sales Objections

Here's a link to Sunday's class flyer: The Profitable Service Advisor

Sign up here to get your 2-for-1 Diagnostic Network special offer. Sign up for both classes and bring a guest for no extra charge!

Check out his latest video on the Digital Sales Presentation

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Frank from Toronto

 

Owner/Technician
 

Clearly value for service advisors and shop managers in the Montreal area.

If I may could you guide me on where info can be found regarding technical seminars offered in the Toronto area thru WTI. 

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Charlie from Newark

 

Curriculum Developer
 

Hi Frank,

Schedule for technical classes can be found here: worldpac​.​com/training/class…

I don't see any Toronto class currently listed at this time, but we do do classes there. What subjects/topics would you be most interested in?

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Frank from Toronto

 

Owner/Technician
 

I thank you for the reply Charlie. I've visited that site and found it odd that there was nothing listed for the Toronto area...but that's what it is.

I own and operate an independant shop in downtown Toronto so seminars geared towards specific manufacturers may not fit.

I would take my lead tech along and subject matter might be diagnostic techniques, CAN systems and advanced scope training. We are currently using a 4 channel pico along with Snap-on and Launch scanners. I've yet to commit to OE scanners because we work on everything and get everything.

I sub out programming to a trusted pier who is the diagnostician at a local shop that I've never visited:) I trust him and he trusts me to have made the right decision on diag. I consider myself to be very lucky to have found him because I don't know of any mobile guys in this big city...unbelieveable...an untapped market IMO.

Anybody thinking of offering mobile diagnostic and programming services in the Toronto area would stand alone and with the right skill set would make for a strong business model.

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Dmitriy from Toronto

 

Analyst
 

Hi Frank, I have seen Ray Yergeau, mobile technician from North York, posting really good comments here. May be he would be willing to meet in a pub and share stories on how things go in Toronto?

I live in Etobicoke, by the way.

Cheers,

Dmitriy.

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Frank from Toronto

 

Owner/Technician
 

Hi Dmitriy and thanks for your reply. I've read many if not all of your postings and have nothing but respect.

Unfortunately, for one reason or another, I've not come across anything from Ray. I'm not sure if I can search for his replies or posts on this forum but will try.

I'd love to sit with both or either of you gentleman anytime. I'm in the St. Clair and Bathurst area. My store is in the Dufferin and Bloor area.

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Dmitriy from Toronto

 

Analyst
 

The search (magnifying glass with a "+" on the main page) by name works, but there is no contact info listed. I hope Scott Brown can help with connecting us.

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Ray from North York

 

Diagnostician
 

Hi Frank and Dmitriy, I would like to meet you guys, my cell number is … and my email is …

See you guys soon!

Ray

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Dmitriy from Toronto

 

Analyst
 

Hi Ray and Frank, my cell is …, and I have a flexible schedule. Frank, what do you think about "The Greater Good" bar near you as a meeting spot?

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Frank from Toronto

 

Owner/Technician
 

I think your talking about the North of Brooklyn pizzeria...at the corner - SE - of Geary and Dufferin. A great spot and where my guys and a close group of local shop owners get together at Christmas. 

I'll call Ray and get back to you with a date and time.

Have a great night!

Stay warm, tomorrow will be a little 'fresh' :)

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Ray from North York

 

Diagnostician
 

Hi guys, let me know when we will meet at "The Greater Good" bar

Ray 

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Dmitriy from Toronto

 

Analyst
 

Ray, I hope Frank will call you soon. Probably shops get super busy during cold snaps!

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