Squealing noise from center dash

Richard Owner Columbus, Georgia Posted   Latest  
Question
HVAC
2010 Toyota Sequoia Platinum 5.7L (3UR-FE) 6-spd (AB60E)—5TDYY5G12AS025911
Intermittent Squeal Noise From Center Dash

The customer has a complaint of a loud squealing noise. The customer plays a cell phone video of the noise for us and says it never lasts more than 15 seconds. The video definitely proves the squeal and the noise lasts less than 15 seconds. The phone camera is focused on the AC main control knob. We have not heard the squeal other than the video. No codes in any module, no complaints or symptoms other than the squeal.

I checked all modes and blower speeds with no noise and she says she has done the same and the noise does not change. We both have tried tuning the audio system off and on with no difference according to her. I have only checked it briefly and have not been able to create a noise of any kind. I did check for TSBs and did not find any that were relevant.

I am just checking to see if anyone else has experienced this before I make this a deep rabbit hole. So, I am posting here and moving to google now.

Thanks in advance for any help.

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Juan Technical Support Specialist
Lisle, Illinois
Juan Default
 

Can you post the video?

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Richard Owner
Columbus, Georgia
Richard Default
 

I will have her send it to me and post as soon as I can. Thanks

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Chuck Owner/Technician
Los Angeles, California
Chuck Default
 

Before jumping into that hole, first step in every successful repair is verify customers complaint. If it ain't broke, you can't fix it!

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James Owner/Technician
Pike, Pennsylvania
James Default
 

The first thing that comes to mind is the secondary air pump based on the timing and it's location.

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Richard Owner
Columbus, Georgia
Richard Default
 

Thanks. I will check that when she brings it in.

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