VW Key programming

Rick Technician New York Posted   Latest  
Updated
Programming
2020 Volkswagen Tiguan Comfortline 2.0L (DGUA) 8-spd (09P) — 3VV2B7AX2LM057763
Keys Won't Program

Hi everyone, We put a new driver's door lock in this Tiguan. It came with two new keys. The part number for the lockset from VW is 5NN-800-375-BH-AIF. When attempting to program the keys with ODIS, the car's key reader coil never acknowledges the new keys. We've done many keys in Audi / VW with ODIS but this one isn't cooperating. Has anyone run into this? When going into immobilizer service, it never asks if there's a new key / lock set, which it always asks with other vehicles. Is there a function somewhere else in ODIS that applies to newer VW's? I've looked through all of the guided functions in any modules that seem applicable, as well as searching special functions and test plans for signs of hope. It's possible that I got 2 bad keys from VW but it seems more likely that I'm just missing something. Thank you in advance for any experience and / help. 

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Robert Owner/Technician
Florida
Robert
 

Cant you just swap the blade ? May not have Transponder in key that came with door lock.

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Arsalan Mechanic
District of Columbia
Arsalan
 

Possible you have a non-tranponder keys with cuts.

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Matt Technician
Ohio
Matt
 

so you got a new door lock cylinder and 2 new keys? If that is the case it sounds like you Ordered a new identity kit. However if that is the case you are also going to need to replace the ECM and possibly the kessey module depending on the equipment. the new identity kit are complete new blade cuts with a new identification written into them. I could be wrong about the ECM but there is a test…

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Keith Technician
Colorado
Keith
 

So you get to the point in programming the immobilizer where you hold the key up to the column and the test plan won't progress because it can't read the key?

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Rick Technician
New York
Rick Update
 

Well it looks like Matt is right - we got an “ identity kit ” The parts dept. at the dealer claims they didn't know anything about needing a new module with this kit. We're in the process of trying to figure out how to proceed from here, whether we need to get a module, or possibly return the kit and just get replacement key that we can program to the car. I was hoping that there was just some…

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Stephen Mobile Technician
United Kingdom
Stephen
 

Been case for years. didn't realise needed new ecu set tho. Wouldn't you be better keeping the old keys and just change blades. 5 minute fix Worse case order another key & change it's blade. reprogram keys then any lost key is useless

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Matt Technician
Ohio
Matt
 

Sorry to hear this man. I’d fight to dealer to reimburse for for the keys or make them cover the cost of the ECM

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Matt Technician
Ohio
Matt
 

Also if they fight you on returning the keys than maybe you can try and run the new identity test plan but most new vw/Audi post 2010ish required ECM to be replaced also due to newer ECM’s only allowing one identity to be written to that module.

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Thomas Service Manager
New York
Thomas
 

Hi Matt. Thanks for your assistance. I program most of the keys here at the shop. I know when I adapt a new Audi key, that is one of the first questions that is asked. On the VW side of Odis, i can't find a test plan for new identity. I when I go to immobilizer servicing it doesn't ask. The software just leads you to adapting keys. Odis will only adapt the original key.

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Matt Technician
Ohio
Matt
 

Did you check in the test plan tab using search function vs going to special functions?

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Thomas Service Manager
New York
Thomas
 

Yes I did. It brought me to the same screen. I called the VW Identifix hotline the dealer suggested. He emailed me a tsb #… or 96-14-05TT. I'm not sure which number is used by VW​.​They both appear on the paper. The TSB has you remove the cover around the column in order physically place the key on the reader coil. The bulletin then has you go to adapt immobilizer in special…

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Noah Technician
North Carolina
Noah
 

Hazards on door open and run adapt key program. Place the back side of the key (emblem) flat to the read coil. Locate fuse 19 in the SC fuse panel for the KESSY module. Perform the “Adapt Immobilizer” test plan in special functions after the immobilizer portion completes, the test plan states, “There are XX keys are adapted to the immobilizer would like to program keys?” Remove fuse 19 for 30…

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Thomas Service Manager
New York
Thomas
 

I Just wanted to close this out. Maybe it will help someone else in the future. In this case there is no create a new identity. . I am thinking it is already programed in the key from VW. I was able to get the two new keys adapted to the car but I was running into a series of problems. The car would barley run, the epc light was on the adaptive cruise did not work and stop start was disabled…

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