J2534

Anthony Owner/Technician Montana Posted   Latest   Edited  

So I tried to program the TCM as per transmission replacement but having trouble using old faithful launch j2534. So I get all the way to vehicle selection and I get an error code e4403 cannot read vin. Not sure where to go from there. It’s an old system using windows 7 but it has never let me down Today I can’t do anything with it. Tech support says I need to get new pc with windows 10 but not sure. Any ideas?

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Brian Manager
Michigan
Brian
 

you are programming on Windows 7? I'm impressed, but yeah, it's time for a new PC and windows 10. We've been on windows 10 for 6 years now and a lot of the software from OEMs is written to the .net framework and libraries that are native in windows 10.

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Anthony Owner/Technician
Montana
Anthony
 

So o bought a new laptop that has windows 10. I downloaded the Jbox 3 app from drew technology and it downloaded successfull. I tried to open it and it says auto login It doesn’t give me the option to enter Jbox seri number it just kicks me and says my device is not compatible for Bluetooth. I can’t figure out how to disable Bluetooth so that I can proceed with Jbox setups so that I can continue…

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Brian Manager
Michigan
Brian
 

Are you Plugged in thru USB? I would try that

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Agree
Michael Owner/Technician
Texas
Michael
 

Plug it in to USB to install drivers. It should have installed the MDI Manager when running SPS and have a pop up asking to select device when it starts.

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Anthony Owner/Technician
Montana
Anthony
 

I get all the way up to vehicle selection and as soon as I select Silverado it has an error message E4403 and kicks me out

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Edgar Owner/Technician
Illinois
Edgar
 

Have you downloaded drivers for your jbox from launch

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Anthony Owner/Technician
Montana
Anthony
 

Yes but same thing. I get the failed auto login. device not compatible with Bluetooth

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Brian Manager
Michigan
Brian
 

Can you post a screen shot?

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Anthony Owner/Technician
Montana
Anthony
 

On the new laptop, yes sir. Tech support also uninstalled and reinstalled numerous times but no luck

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Timothy Owner/Technician
Wisconsin
Timothy
 

Just a note: make sure all the firewall settings are off. The PC might be blocking some files from downloading. Also, make sure you've got an older legacy version of Java on-board, and not the latest and greatest. IE no longer works very well, so use Chrome, Edge, or Firefox. You can go into device manager and disable bluetooth devices as well. Should also be able to do it in Control Panel.

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Anthony Owner/Technician
Montana
Anthony
 

Thank you for those suggestions but I did all those things numerous times. Thnx though

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Andrew Technician
Ohio
Andrew
   

I am running Win7 Pro 6.1 Build 7601 SP1 and I had the E4403 on 7/2/2021. I would select the vehicle, but afterwards it would not get to where it lets me select the actual interface to use. A popup is supposed to appear after vehicle selection. The problem was easily fixed by installing Microsoft Visual C++ (several different versions). AETOOLS dot US tech support sees this several times a day…

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Anthony Owner/Technician
Montana
Anthony
 

Had tech support all day today and no luck. Just saw your post Andrew and I tried to download the files you have circled in red. Didn’t finish and I did get ur phone message. Call you tomorrow for that email I just hope it works. So downloading those files you can still use windows 7?

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Andrew Technician
Ohio
Andrew
   

… or … I could send you the files, or if you use VMWARE, I could send you the VMWARE image of my ACDELCO TDS laptop. I use VMWARE for all my diagnostic and programming programs. This allows me to have each program on its own virtual PC, that way different diagnostic packages don't interfere with each other. My image I use for ACDELCO TDS and SPS is a Win7…

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Anthony Owner/Technician
Montana
Anthony
 

I downloaded all those programs and still had no luck. Tried once more with windows 10 laptop and reinstalled Jbox driver and it finally worked. Thanx a lot gentlemen but I guess I have to leave windows 7 in the past. Hello windows 10

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